Profile+ Summary

Aiswarya’s energy and resilience are highly contagious and she successfully delivers excellence in any engagement. As a distinguished engineer, she helps teams to innovate, design & develop Conversa ... tional AI solutions across different portfolios primarily focused on building resilient systems having better ROI. She strives to ideate, innovate and contribute to better customer experience & key KPIs. She currently leads the Center of Excellence (COE) for Conversational AI where she spearheads multiple trailblazing innovations, provides architecture guidance, and has built a pool of ready-to-use plug-n-play reusable components ranging from basic level to advanced level. She is more passionate about innovation, implementing new ideas, understanding market research/trends, and staying on par/ahead with emerging technology. Currently, she is exploring and creating models related to Generative AI. Improved KPIs and positive feedback that she receives from her end users (customers, frontline agents, and employees) motivate and nudge her to accomplish much more.

Aiswarya's core strengths of being a Learner, Includer, Restorative, Ideator, and Responsible individual are evident in her daily contributions. She leads and mentors a team, instilling a sense of ownership and enthusiasm among her colleagues. Aiswarya's thought leadership is widely respected, and her ability to inspire and foster collaboration has been integral to the team's success. Below are her core competencies

Innovation catalyst
Work-life balance advocacy
Thought Leadership
Problem-Solving Excellence
Continuous Learning Culture
Mentorship and Leadership Development
Excellence in Key Performance Areas and Core Strengths
Forward Thinking
Research, Analysis & Strategy