RISER
Charusmitha Rao

Designation
Head Talent Development, APAC and India

Company
Akamai Technologies

Total Years of Experience
0 Years 0 Month(s)

Location
Bangalore

0
Followers
2
Following
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Followers
2
Following

Profile+ Summary


I believe that the world is built on an ecosystem of nudges; I love being a catalyst.I'm a Learning and Talent Practitioner, an ACC certified coach, D&I champion, a bit of an entrepreneur and a mother ... of a toddler.

With 15+ years industry experience across Learning, Talent, OD, Culture and D&I I have created conceptualized, led, delivered several award winning initiatives with global impact focusing on humanizing frameworks.

Profile Plus Profile Plus
  • Recognitions

    Brandon Hall Gold

    Brandonhall Groups

    FEB 2020-

    Brandon Hall Awards are one of the foremost global HR Excellence awards, coveted by many organizations around the world. The India Mentoring Program which I co-founded at Akamai was awarded Gold in th...

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  • Recognitions

    Excellence in Practice Award

    Association of Talent Development

    MAY 2019-

    The Excellence in Practice Awards recognizes individual practices across the full scope of talent development. This award recognized JYOT - The India Mentoring Program which I lead in Akamai India. Te...

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  • Recognitions

    HR 40under40 - India

    JOMBAY and People Capital Index

    JAN 2019-

    40under40 award selects and recognizes top 40 HR leaders under the age of 40 across India for being the torchbearers and gamechangers to lead the way for the upcoming talent in the field of Human reso...

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  • Recognitions

    Advancement of women

    Community Business

    NOV 2018-

    This award recognises a specific initiative that has had a positive and measurable impact on supporting and promoting the advancement of women in the workplace in India. Stand Tall - Women Leadership ...

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  • Recognitions

    Best Learning Leader Of The Year

    Future of L&D Summit & Awards

    AUG 2018-

    Recognition for a leader who has implemented L&D solutions with impact in the organization

  • Life Experience

    Boss Mom

    6 Years 9 Months

    JUL 2017-Present

    Bangalore

    Being a mom is both the most exhilarating and an exhausting experience. As a mom to a toddler, I'm learning each day the skill of prioritization and ‘walking the talk’ on equal parenting. I have h...

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    Skills acquired

    Prioritization

    Humor

    Compassion

    Persistence

    Work Life Integration

  • Life Experience

    Creative Director |Side Hustle

    7 Years 3 Months

    JAN 2017-Present

    Bangalore

    I co-founded my side hustle, Coolture Designs, an amalgamation of Culture and Cool making culture cool. I have worked on projects that seek to refresh, rejuvenate culture and make it accessible to the...

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  • Recognitions

    Org with innovative L&D practices

    World Leadership Federation

    DEC 2016-

    The team I lead was recognized for best practices in India L&D, including our on-boarding program, which uses internal leaders as facilitators and incorporates alternate methodologies like theatre, ar...

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  • Work Experience

    Akamai Technologies

    Head Talent Development, APAC and India

    JUN 2015-Present

    Bangalore

    Lead Learning and Talent Development function for Asia Pacific, Japan and India. Founding member for India Mentoring Program, Chair for Women's Forum - D&I India.

    Skills acquired

    Performance COnsulting

    Talent Development

    Learning diagnostics

    Evaluation

    Coaching

    Mentoring

    Executive Development

    Team management

    Succession Planning

    Cultural Agility

  • Work Experience

    Fidelity Investments

    Assistant Manager, Talent Development

    DEC 2006-JUN 2015

    Bangalore

    * Support learning & development initiatives for 1000+ employees across allocated delivery Units
    * Provide Consulting on various domain, technical and behavioral trainings for the business units...

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    Skills acquired

    Communication coaching

    Instructional Design

    Onboarding Experience Design

    Facilitation

    Performance Consulting

    Organizational Development

    People Management

  • Work Experience

    Convergys

    Senior Customer Care Officer

    MAY 2004-DEC 2006

    Bangalore

    * Monitoring calls and evaluating the agents based on phonetics and communication skills.
    * Sustaining the required C-Sat score by analysing trends & creating action plans.
    * Consultative sell...

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    Skills acquired

    Communication

    Customer Centricity

    Influencing

    Negotiating

    Consultative Selling

Skills


Work Experience

Performance COnsulting

Consultative Selling

Communication coaching

Instructional Design

Succession Planning

Coaching

Influencing

Negotiating

... Show More

Life Experience

Compassion

Persistence

Humor

Prioritization

Work Life Integration

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