Work From Home
Customer Service/ Telecalling/ Back Office Operations,Sales/Business Development/Client Servicing
B.B.A-Management, Diploma-Export/Import, Diploma-Management, MBA -International Business, MBA -Marketing, MBA -Other Management
2 - 7 Yrs
40 - 50 Lakhs
communication skills,relationship mgmt,negotiation
Occupancy- Total 5 seats with reservation of 1 seat for person fluent and proficient in both Arabic and English language.Work Schedule- Work from home, 24*7 on overall perspective, subject to weekly leave at Sunday or any other day of the week.Salary- Per annum package of Rs.44 Lacs (inclusive of basic salary and perquisites)
Requirements:● Bachelor’s or Master's degree in the field of marketing, advertising sales, business administration or other like an acceptable combination of education and experience. And 2-3 years of direct work experience [for person fluent and proficient in English] ● BBA qualifications in Sales/Business Development or other bachelor’s or diploma in marketing , business administration.And 2-3 years of direct work experience [for person fluent and proficient in both Arabic and English] ● Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques
Note: Preference would be for candidates from MBA from top colleges.
Job Duties:● Provide prompt and courteous customer service ● Work with prospects to determine their requirements ● Conduct professional, engaging sales presentatipons ● Set up and deliver sales presentations, product/service demonstrations, and other sales actions ● Establish ongoing rapport with existing and potential customers ● Investigate and troubleshoot customer service issues ● Appropriately communicate brand identity and corporate position ● Maintain code of ethics, integrity and passion at all times.
Key responsibilities:● To liase with customers by phone, electronic media and in person as the case may be. ● To produce and analyse sales data about customers - using Excel spreadsheets and access database and any other relevant media ● To effectively communicate information to customers ● To report back to the sales team on a regular basis with relevant management information ● To attend regular business meetings as conducted virtually or physically. ● To develop the role of Sales representative within the company and to keep records of improvements and changes to the job description for future use.
General Skills:● Presentation Skills ● Emphasizing Excellence ● Negotiation skill ● Prospecting Skill ● Strong problem identification and objection resolution skills ● Ability to build and maintain lasting relationships with customers ● Exceptional verbal communication and presentation skills ● Excellent listening skills ● Strong written communication skills ● Self-motivated, with high energy and an engaging level of enthusiasm ● Able to perform basic calculations and mathematical figures ● Ability to travel and attend sales events or exhibits ● Ability to work individually and as part of a team ● High level of integrity and work ethic ● Professional demeanor, selling style, and appearance.
Specific Job Skills:● Ability to communicate concepts, promotions, products and services to customers using a variety of media. ● Ability to listen to customer concerns in a professional manner and to effectively resolve them. ● Ability to understand the specific needs and business practices of other wholesalers and to promote the company’s services in accordance with this. ● Working knowledge of Microsoft Office products such as Excel, Word, Access and PowerPoint is desirable. ● To be willing to learn all new sales software relevant to the job’s success.
Business and Selling Skills:● Must be an excellent face-to-face and telephone communicator. ● Ability to achieve genuine sales development. ● Ability to work under pressure and to deadlines. ● To become familiar with the key account pricelist and how it is offered and utilised with customers. ● Book advertising in other wholesaler catalogues to support new product listings ● Liaise with marketing with budgets, artwork and completing new product listings.