Engineering Manager
Engineering Manager
Chennai
4 years ago
14 Applied
JOB ID:34610
Job Type
Full Time
Functional Area
Software Development
Industry
IT-Software/Software Services
Education
B.Tech/B.E-Computers Science
Experience Required
6 - 10 Yrs
Key Skills Required
Software Development
Other Skills Required
Job Description
Freshworks seeks an experienced Engineering Manager to lead a growing team of Engineers that builds and scales one of our many products. As a technical leader, you own the engineering vision and oversee the technical standards your team thrives on. As a manager of engineers, you coach and develop our promising, young talent and ensure their collective energy is applied effectively and efficiently to accomplish not only the organizational goals, but also their individual career goals. An accomplished record as an individual contributor and experience managing an engineering team is expected to fill these shoes.Responsibilities:
- Own the development practices and standards for your team
- Own the technical architecture, drive engineering design and shoulder critical decisions
- Understand, prioritize and deliver the feature roadmap while chipping away at the technical debt
- Work effectively with a cross-functional team of product managers, designers, developers and QA
- Own the c
Freshworks seeks an experienced Engineering Manager to lead a growing team of Engineers that builds and scales one of our many products. As a technical leader, you own the engineering vision and oversee the technical standards your team thrives on. As a manager of engineers, you coach and develop our promising, young talent and ensure their collective energy is applied effectively and efficiently to accomplish not only the organizational goals, but also their individual career goals. An accomplished record as an individual contributor and experience managing an engineering team is expected to fill these shoes.Responsibilities:
- Own the development practices and standards for your team
- Own the technical architecture, drive engineering design and shoulder critical decisions
- Understand, prioritize and deliver the feature roadmap while chipping away at the technical debt
- Work effectively with a cross-functional team of product managers, designers, developers and QA
- Own the communication of the team’s progress and perception of the team itself
- Collaborate with the Support team to keep track of and triage technical issues and track them through to resolution
- Collaborate with Talent Acquisition to drive sourcing, screening, interviewing and recruitment of the right talent for your team
- Continuously improve the productivity of your team by identifying investments in technology, process and continuous delivery
- Own the morale of your team, unblock them at critical junctures, break ties in a timely manner
- Own the careers of your team members, deliver regular and timely feedback, represent your team for annual reviews and reward your performers
- Education: Bachelor's Degree in technical field OR equivalent work experience
- A minimum of 10 years of relevant professional work experience
- A minimum of 6 years of object-oriented software development experience as an individual contributor
- Experience developing software in a commercial software product development environment
- A polyglot in programming languages with the ability to learn new technologies as the need arises
- Experience leading teams that built software products for scale
- Clear and confident spoken and written communication
Freshworks makes business software people love to use. Purpose-built for IT, customer support, sales, and marketing teams, our products empower the people who power business. Freshworks is fast to onboard, priced affordably, built to delight, yet powerful enough to deliver critical business outcomes. Founded in Chennai, India, in 2010 and now headquartered in San Mateo, California, Freshworks has a global team operating from 13 locations worldwide to serve more than 65,000 companies -- from startups and SMBs to large enterprises – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks’ cloud-based software suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global nationa
... See MoreFreshworks makes business software people love to use. Purpose-built for IT, customer support, sales, and marketing teams, our products empower the people who power business. Freshworks is fast to onboard, priced affordably, built to delight, yet powerful enough to deliver critical business outcomes. Founded in Chennai, India, in 2010 and now headquartered in San Mateo, California, Freshworks has a global team operating from 13 locations worldwide to serve more than 65,000 companies -- from startups and SMBs to large enterprises – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks’ cloud-based software suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press, including CNBC, Forbes, Fortune, and Bloomberg, and has been recognized as BuiltIn’s ‘Best Place to Work’ in San Francisco and Denver for the last three years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price, and Best Relationship. See Less
