Any
3 years ago
1943 Applied
JOB ID:32547
Job Type
Full Time
Work From Home
Functional Area
Customer Service/ Telecalling/ Back Office Operations
Industry
BPO/ITES/Call Centers
Education
Not Specified
Experience Required
0 - 5 Yrs
Salary
1.5 - 2
Key Skills Required
international voice, inbound, outbound, customer service, customer support, csa, cce, cco, customer care, representative, fresher, graduate, undergraduate, voice process, bpo, kpo
Other Skills Required
Languages
English
Job Description
If interested kindly register your details on the provided link www.tinyurl.com/registervcs by copy pasting the link on the browser. If fail to register further interview assessment link will not be shared/ sent.Kindly register your details with your personal active mobile number and Email id kindly use the same mobile and Email id for all the online assessment.
At the registration link kindly do not add multiple Email id.The ones who register themselves would receive the link for the Assessment on first come first served basis.
Eligibility Criteria:
- Willing to relocate or are
If interested kindly register your details on the provided link www.tinyurl.com/registervcs by copy pasting the link on the browser. If fail to register further interview assessment link will not be shared/ sent.Kindly register your details with your personal active mobile number and Email id kindly use the same mobile and Email id for all the online assessment.
At the registration link kindly do not add multiple Email id.The ones who register themselves would receive the link for the Assessment on first come first served basis.
Eligibility Criteria:
- Willing to relocate or are residing to the Job location that one choose
- Minimum qualification should be 10 + 2
- Comfortable working in 24/7 shift (Include Night Shifts)
Virtual Customer Service (VCS)- It is a'Work from Home'model for India CS. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and 'work-like' environment at home location so that associates can deliver their best in terms of productivity and quality.
You will receive 6 weeks of mandated online training, either trainer-led or group-based, which will allow you to meet your new team virtually and learn together on how to offer the best customer service experience.Knowledge & Skills Required
Desired skills:Action oriented, self-disciplined and organizedEffective time management skills and ability to prioritize work time to ensure productivity and department standardsAbility to communicate clearly with both internal and external customersGood comprehension skills - ability to clearly understand and address customer issues appropriatelyGood composition skills - ability to compose grammatically correct, concise, and accurate written responsesAbility to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet ExplorerGood typing skills
Preferred Criteria:Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivityShould ensure 'Work-like' environment with no disturbance during the work hours.The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.Regards,Amazon Recruitment Team See Less
Flexibility Provided
Shift TimingsCome build the future with us
Amazon.com was launched in 1995 with the mission “to be Earth’s most customer-centric company.” What does this mean? It's simple. We're a company that obsesses over our customers. Our actions, goals, projects, programs and inventions begin and end with the customer top of mind. In other words, we start with the customer and work backwards. When we hit on something that is really working for customers, we double-down on it with hopes to turn it into an even bigger success.
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.
We strive to have a positive impact on customers, employees, small businesses, the economy, and communities where we’re located.
Amazonians are smart, passionate builders with different backgrounds and goals, who share a common desire to always innovate on behal
... See MoreCome build the future with us
Amazon.com was launched in 1995 with the mission “to be Earth’s most customer-centric company.” What does this mean? It's simple. We're a company that obsesses over our customers. Our actions, goals, projects, programs and inventions begin and end with the customer top of mind. In other words, we start with the customer and work backwards. When we hit on something that is really working for customers, we double-down on it with hopes to turn it into an even bigger success.
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.
We strive to have a positive impact on customers, employees, small businesses, the economy, and communities where we’re located.
Amazonians are smart, passionate builders with different backgrounds and goals, who share a common desire to always innovate on behalf of our customers.
This is what unites Amazonians across teams and geographies as we strive to delight our customers and make their lives easier, one innovative product, service, and idea at a time.
The scope and scale of our mission drives us to seek diverse perspectives, be resourceful, and navigate through ambiguity. See Less
