Schindler Group is the largest supplier of escalators and the second largest manufacturer of elevators worldwide. It has around 43'000 employees and its operations span all five continents. Schindler designs, installs, services and modernizes transport systems for almost every building type worldwide. Globally, Schindler equipment moves more than 900 million people per day. Schindler India is a part of the Schindler Group. It has operations spanning all five continents andemploys around 45'000 employees worldwide.

Qualifications For The Job

Education: BE/ITI / Diploma Engineer (Mechanical / Electrical/ Electronics)
Professional experience: - 2 – 8 years of experience in service/ maintenance only from the elevator industry.
Languages: (+ levels: proficiency, advanced, intermediate, basic)
- English (proficiency),
- Hindi (advance)

1. Role:

The Customer Engineer will be responsible for repairs and maintenance of the installations in his route/territory with the help of the sub contractors and generating revenue through sales of spare parts resulting into zero downtime, breakdowns and customer call backs.

2. Responsibility:

- Execute the periodic maintenance of the installations in his/her route as per agree time lines and considering the Schindler Safety and Quality standards.
- Attend the call backs as and when received and complete the loop by providing feedback.
- Plans the jobs and provides supervision to the sub – contractors’ workers for timely completion of the service.
- Propose sale of spare parts as and when situation demands.
- Co-ordinate with the FSB for requirement of spares and components.
- Ensures high customer satisfaction.
- Ensure compliance of CoC. See Less