Job id : 42656
Consumer Operations – Quality Assurance Specialist
Consumer Operations – Quality Assurance Specialist
Bangalore
10 months ago
180 Applied
JOB ID:42656
Job details
Job Type
Full Time
Functional Area
QA/Testing,Accounting / Finance / Tax / CS / Audit
Industry
Banking/Financial Services/Insurance
Education
Not Specified
Experience Required
1 - 4 Yrs
Key Skills Required
proficient in microsoft office suite, tila and ecoa, finance
Other Skills Required
Job Description
CIMD- Marcus by Goldman Sachs- Quality Assurance SpecialistCONSUMER AND INVESTMENT MANAGEMENT DIVISION (CIMD) The Consumer and Investment Management Division includes Goldman Sachs Asset Management (GSAM), Private Wealth Management (PWM) and our Consumer business (Marcus by Goldman Sachs). We provide asset management, wealth management and banking expertise to consumers and institutions around the world. CIMD partners with various teams across the firm to help individuals and institutions navigate changing markets and take control of their financial lives.CONSUMER Consumer, externally known as Marcus by Goldman Sachs, is comprised of the firm’s digitally-led consumer businesses, which include our deposits and lending businesses, as well as our personal financial management app, Clarity Money. Consumer combines the strength and heritage of a 150-year- old financial institution with the agility and entrepreneurial spirit of a tech start-up. Through the use of machine learning and intui... See More
CIMD- Marcus by Goldman Sachs- Quality Assurance SpecialistCONSUMER AND INVESTMENT MANAGEMENT DIVISION (CIMD) The Consumer and Investment Management Division includes Goldman Sachs Asset Management (GSAM), Private Wealth Management (PWM) and our Consumer business (Marcus by Goldman Sachs). We provide asset management, wealth management and banking expertise to consumers and institutions around the world. CIMD partners with various teams across the firm to help individuals and institutions navigate changing markets and take control of their financial lives.CONSUMER Consumer, externally known as Marcus by Goldman Sachs, is comprised of the firm’s digitally-led consumer businesses, which include our deposits and lending businesses, as well as our personal financial management app, Clarity Money. Consumer combines the strength and heritage of a 150-year- old financial institution with the agility and entrepreneurial spirit of a tech start-up. Through the use of machine learning and intuitive design, we provide customers with powerful tools that are grounded in value, transparency and simplicity to help them make smarter decisions about their money.Responsibilities:
- Identify root causes of quality issues discovered through the evaluation process and present recommendations for improvement
- Conduct risk assessments of major business initiatives
- Help to coach and develop specialist agents through written feedback
- Monitor day-to-day activities to ensure alignment with business policies and procedures
- Provide written and verbal discussions of their findings and remediation steps
- Passion for coaching and developing others
- Results and delivery oriented, as indicated by progressively larger management responsibilities
- Familiarity with banking regulations such as TILA and ECOA
- Excellent interpersonal, organizational, verbal and written communication skills
- Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Bachelor’s degree in Finance or related field or equivalent military experience
- Experience in a QA / QC compliance role at a financial institution
About Company
Goldman Sachs is a leading global financial institution that delivers a broad range of financial services to a large and diversified client base that includes corporations, financial institutions, governments, and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in London, Frankfurt, Tokyo, Bengaluru, Hong Kong & all other major financial centers around the world.
Our businesses in India serve leading corporate and institutional clients across the country. The Bengaluru office was opened in 2004, with the office footprint expanding to Hyderabad location in 2021.
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