Job id : 42656

Consumer Operations – Quality Assurance Specialist

Consumer Operations – Quality Assurance Specialist

   Goldman Sachs        Bangalore
  6 hours ago      173 Applied
Job details

Job Type

  Full Time

Functional Area

QA/Testing,Accounting / Finance / Tax / CS / Audit


Banking/Financial Services/Insurance


Not Specified

Experience Required

  1 - 4 Yrs

Skills Required

   proficient in microsoft office suite,tila and ecoa,finance

Job Description

CIMD- Marcus by Goldman Sachs- Quality Assurance Specialist

CONSUMER AND INVESTMENT MANAGEMENT DIVISION (CIMD) The Consumer and Investment Management Division includes Goldman Sachs Asset Management (GSAM), Private Wealth Management (PWM) and our Consumer business (Marcus by Goldman Sachs). We provide asset management, wealth management and banking expertise to consumers and institutions around the world. CIMD partners with various teams across the firm to help individuals and institutions navigate changing markets and take control of their financial lives.

CONSUMER Consumer, externally known as Marcus by Goldman Sachs, is comprised of the firm’s digitally-led consumer businesses, which include our deposits and lending businesses, as well as our personal financial management app, Clarity Money. Consumer combines the strength and heritage of a 150-year- old financial institution with the agility and entrepreneurial spirit of a tech start-up. Through the use of machine learning and intuitive design, we provide customers with powerful tools that are grounded in value, transparency and simplicity to help them make smarter decisions about their money.


  • Identify root causes of quality issues discovered through the evaluation process and present recommendations for improvement
  • Conduct risk assessments of major business initiatives
  • Help to coach and develop specialist agents through written feedback
  • Monitor day-to-day activities to ensure alignment with business policies and procedures
  • Provide written and verbal discussions of their findings and remediation steps

Basic Qualifications:

  • Passion for coaching and developing others
  • Results and delivery oriented, as indicated by progressively larger management responsibilities
  • Familiarity with banking regulations such as TILA and ECOA
  • Excellent interpersonal, organizational, verbal and written communication skills
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)

Preferred Qualifications:

  • Bachelor’s degree in Finance or related field or equivalent military experience
  • Experience in a QA / QC compliance role at a financial institution