Bangalore / Bengaluru
4 years ago
21 Applied
JOB ID:35519
Job details
Job Type
Full Time
Functional Area
Research/Analytics/Business Intelligence/Big data
Industry
FMCG/Food/Consumer Durables
Education
Not Specified
Experience Required
1 - 10 Yrs
Key Skills Required
Analytical Skills, SQL, Communication Skills
Other Skills Required
Job Description
Anaplan support analyst
*Anaplan – new technology platform to model business process (budgeting, spending analysis, planning
and etc). Combines advantages of Excel and Access. Based on cloud and in-memory computing.
Anaplan support analyst is mainly focused on supporting Anaplan applications users, working on
requests for Anaplan models access granting/change/revocation as well as keeping up-to-date license
usage. Having achieved good level of Anaplan knowledge an employee will proceed with supporting
Anaplan applications through modelling, working on incidents and change requests for Anaplan models,
analysis of new business processes/requirements and inefficiency in existing ones as well as alignment
with Global process owners and Global Governance teams.
This position will cover Anaplan applications for Sales/Marketing/ Finance/ Supply business areas
including cross-functional business processes like Game Planning, Customer profitability, Revenue
management, Overheads planning and etc
Anaplan suppor... See More
*Anaplan – new technology platform to model business process (budgeting, spending analysis, planning
and etc). Combines advantages of Excel and Access. Based on cloud and in-memory computing.
Anaplan support analyst is mainly focused on supporting Anaplan applications users, working on
requests for Anaplan models access granting/change/revocation as well as keeping up-to-date license
usage. Having achieved good level of Anaplan knowledge an employee will proceed with supporting
Anaplan applications through modelling, working on incidents and change requests for Anaplan models,
analysis of new business processes/requirements and inefficiency in existing ones as well as alignment
with Global process owners and Global Governance teams.
This position will cover Anaplan applications for Sales/Marketing/ Finance/ Supply business areas
including cross-functional business processes like Game Planning, Customer profitability, Revenue
management, Overheads planning and etc
Anaplan suppor... See More
Anaplan support analyst
*Anaplan – new technology platform to model business process (budgeting, spending analysis, planning
and etc). Combines advantages of Excel and Access. Based on cloud and in-memory computing.
Anaplan support analyst is mainly focused on supporting Anaplan applications users, working on
requests for Anaplan models access granting/change/revocation as well as keeping up-to-date license
usage. Having achieved good level of Anaplan knowledge an employee will proceed with supporting
Anaplan applications through modelling, working on incidents and change requests for Anaplan models,
analysis of new business processes/requirements and inefficiency in existing ones as well as alignment
with Global process owners and Global Governance teams.
This position will cover Anaplan applications for Sales/Marketing/ Finance/ Supply business areas
including cross-functional business processes like Game Planning, Customer profitability, Revenue
management, Overheads planning and etc
Anaplan support analyst work as a part of Global Anaplan Center of Excellence; It covers more than 20
models and more than 2500 users, 65 markets.
Job description:
Access related:
1) Manage the incoming application related requests (Access request: provide/amend/revoke access, how-to question) as L2 support.
2) Communicate with end users and/or SMEs in case of more detail need for a request;
3) User rights maintenance;
4) Control non-active (more than 90 days) accounts, inform about access revocation and removal accounts processing;
5) Update JML Anaplan model on the weekly basis (up-to-date licenses usage)
6) Change/adopt JML Anaplan model (require modelling skills) due to new models launch/old models revocation
7) Audit Anaplan accounts movement for Diageo joiners, movers and leavers and keep evidences for each change on the monthly basis;
8) Control Anaplan Active Directory groups relevance and reconciliation
9) Lead changes in ServiceNow in accordance with new models launch/old models revocation
10) Keep up-to-date ServiceNow SME approvers/resolvers group required for correct JML process and incidents/CR management
11) Prepare Anaplan accounts reporting per specific requests and temporary tasks;
12) Support Service Delivery Manager with preparation of Markets Service review meetings (analysis of all issues/tickets on a monthly basis)
13) Understanding business processes in Anaplan including but not limited to model architecture, master data management and workflow (extended training will be provided, however solid skills of Excel and preferable Access are required to ensure fast learning)
14) Creation and updating of instructions for business users of Service Now system usage. On top of the above basic support related (simple incidents/CRs/problem resolutions):
15) Manage the incoming application related requests (Access request, Incident, Change request, problem request, how-to question) as L2 support once Anaplan skills are at appropriate level
16) In case of Incident look for the root cause, prepare memo, escalate.
17) Translate business requirements to technical language and model/programming them in Anaplan applications (main task of the position) Modelling in Anaplan is similar to programming in VBA/Access, but in Anaplan language, using formula, pivot tables, big massive of data, building reports, workflow, uploading/extract functionality and etc.
18) Communicate with end users in case of more detail need for a request / incident / change;
19) Alignment of the model changes with Global process owners and Global Governance teams
20) Creation of User Acceptance Test plan for own developments;
21) Creation of documentation and instructions for business users of business model logic;
22) Enhancements of the model based on the feedback and warranty period, bugs fixing and maintenance.Skills required:
1) High education in IT, mathematics or economics;
2) Fluent level of English;
3) Expert level of Excel knowledge or SQL
4) At least 1 year experience in business application support;
5) Analytical mind;
6) Driving behavior;
7) Think-out-of the box mind, ability to propose new/not-standard solutions;
8) Good communication and negotiation skills
9) Fast-learner;
10) Ability to work in constantly changing environment within tough timelines.Advantages:
1) Anaplan modelling experience
2) ITIL knowledge
3) Experience working in FMCG companies
4) Solid knowledge of sales, marketing, corporate reporting, budgeting and planning processes See Less
*Anaplan – new technology platform to model business process (budgeting, spending analysis, planning
and etc). Combines advantages of Excel and Access. Based on cloud and in-memory computing.
Anaplan support analyst is mainly focused on supporting Anaplan applications users, working on
requests for Anaplan models access granting/change/revocation as well as keeping up-to-date license
usage. Having achieved good level of Anaplan knowledge an employee will proceed with supporting
Anaplan applications through modelling, working on incidents and change requests for Anaplan models,
analysis of new business processes/requirements and inefficiency in existing ones as well as alignment
with Global process owners and Global Governance teams.
This position will cover Anaplan applications for Sales/Marketing/ Finance/ Supply business areas
including cross-functional business processes like Game Planning, Customer profitability, Revenue
management, Overheads planning and etc
Anaplan support analyst work as a part of Global Anaplan Center of Excellence; It covers more than 20
models and more than 2500 users, 65 markets.
Job description:
Access related:
1) Manage the incoming application related requests (Access request: provide/amend/revoke access, how-to question) as L2 support.
2) Communicate with end users and/or SMEs in case of more detail need for a request;
3) User rights maintenance;
4) Control non-active (more than 90 days) accounts, inform about access revocation and removal accounts processing;
5) Update JML Anaplan model on the weekly basis (up-to-date licenses usage)
6) Change/adopt JML Anaplan model (require modelling skills) due to new models launch/old models revocation
7) Audit Anaplan accounts movement for Diageo joiners, movers and leavers and keep evidences for each change on the monthly basis;
8) Control Anaplan Active Directory groups relevance and reconciliation
9) Lead changes in ServiceNow in accordance with new models launch/old models revocation
10) Keep up-to-date ServiceNow SME approvers/resolvers group required for correct JML process and incidents/CR management
11) Prepare Anaplan accounts reporting per specific requests and temporary tasks;
12) Support Service Delivery Manager with preparation of Markets Service review meetings (analysis of all issues/tickets on a monthly basis)
13) Understanding business processes in Anaplan including but not limited to model architecture, master data management and workflow (extended training will be provided, however solid skills of Excel and preferable Access are required to ensure fast learning)
14) Creation and updating of instructions for business users of Service Now system usage. On top of the above basic support related (simple incidents/CRs/problem resolutions):
15) Manage the incoming application related requests (Access request, Incident, Change request, problem request, how-to question) as L2 support once Anaplan skills are at appropriate level
16) In case of Incident look for the root cause, prepare memo, escalate.
17) Translate business requirements to technical language and model/programming them in Anaplan applications (main task of the position) Modelling in Anaplan is similar to programming in VBA/Access, but in Anaplan language, using formula, pivot tables, big massive of data, building reports, workflow, uploading/extract functionality and etc.
18) Communicate with end users in case of more detail need for a request / incident / change;
19) Alignment of the model changes with Global process owners and Global Governance teams
20) Creation of User Acceptance Test plan for own developments;
21) Creation of documentation and instructions for business users of business model logic;
22) Enhancements of the model based on the feedback and warranty period, bugs fixing and maintenance.Skills required:
1) High education in IT, mathematics or economics;
2) Fluent level of English;
3) Expert level of Excel knowledge or SQL
4) At least 1 year experience in business application support;
5) Analytical mind;
6) Driving behavior;
7) Think-out-of the box mind, ability to propose new/not-standard solutions;
8) Good communication and negotiation skills
9) Fast-learner;
10) Ability to work in constantly changing environment within tough timelines.Advantages:
1) Anaplan modelling experience
2) ITIL knowledge
3) Experience working in FMCG companies
4) Solid knowledge of sales, marketing, corporate reporting, budgeting and planning processes See Less
About Company
<p>Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose - Celebrating life, every day, everywhere - has an important role in our company, for our people, our brands, in how we perform and how we create shared value.</p>
<p><strong>About Diageo India </strong></p>
<p>We are India’s leading beverage alcohol company with an outstanding portfolio of premium brands. Our portfolio of over 140 brands of Scotch whisky, IMFL whisky, brandy, rum, vodka, gin and wine includes the much-loved McDowell's No.1, Royal Challenge, Signature, and Antiquity as well as Diageo’s iconic brands such as Johnnie Walker, VAT 69, Black & White, Smirnoff and Ciroc among others. . In 2013-14, Diageo plc acquired a 54.8% shareholding in United Spirits making India one of its largest markets. We are a high p... See More
<p>Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose - Celebrating life, every day, everywhere - has an important role in our company, for our people, our brands, in how we perform and how we create shared value.</p>
<p><strong>About Diageo India </strong></p>
<p>We are India’s leading beverage alcohol company with an outstanding portfolio of premium brands. Our portfolio of over 140 brands of Scotch whisky, IMFL whisky, brandy, rum, vodka, gin and wine includes the much-loved McDowell's No.1, Royal Challenge, Signature, and Antiquity as well as Diageo’s iconic brands such as Johnnie Walker, VAT 69, Black & White, Smirnoff and Ciroc among others. . In 2013-14, Diageo plc acquired a 54.8% shareholding in United Spirits making India one of its largest markets. We are a high performing business that is sensitive to consumer, community and societal needs. We are proud of being a responsible producer and marketer of beverage alcohol, and we champion responsible consumption as part of a balanced lifestyle.</p>
<p>We are looking to hire exceptional women talent in:</p>
<ul>
<li>Manufacturing and Supply Chain areas like Operations, Quality, Sourcing, Environment, Health Safety (EHS) & Productivity.</li>
<li>Commercial Function like Sales, Key Accounts Management, Market Activation, Sales Excellence and Sales Analytics.</li>
<li>Marketing roles like Brand & Product Management.</li>
<li>Corporate Support Functions like Treasury, Taxation, Secretarial, Compliance and Law.</li>
</ul>
<p>Join us on our LinkedIn page to keep in touch and know more: <a href="https://www.linkedin.com/company/3069440/">https://www.linkedin.com/company/3069440/</a></p>
<p><strong>About Diageo Business Services India</strong></p>
<p>We are one of the five Diageo Business Services that are based around the world and our India office is in Bengaluru. The remaining four centers are in: Budapest, Bogota, Manila and Nairobi. We provide a broad range of services to our businesses around the world. We are already 600 strong people in Bengaluru and growing. This global scale and reach helps deliver strong control environment and significant cost savings, while freeing local teams to market and sell our great brands to customers and consumers.</p>
<p>As part of the team, you’ll have the opportunity to develop your skills in an array of different areas, including:</p>
<ul>
<li>Source to Pay</li>
<li>Order to Cash</li>
<li>Financial Control and Record to Report</li>
<li>Controls</li>
<li>HR shared services</li>
<li>Data and Analytics</li>
<li>Project Management</li>
<li>Technology</li>
</ul> See Less
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