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Swati Malik

  Director, Customer Support,
   Oracle India Private Limited
  Bangalore

Profile Summary

Empathetic leader who thrives in dealing with challenges and turning around critical business situations
Expertise in setting up and managing high performing multi-product and multi-geography support teams for global enterprise customers
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Empathetic leader who thrives in dealing with challenges and turning around critical business situations
Expertise in setting up and managing high performing multi-product and multi-geography support teams for global enterprise customers
Proven success in Customer, People and Operations Management in Matrix and non Matrix Organization Structures
Driver for Women Leadership Initiatives at Corporate Level and active participant in Industry forums
Experienced in On Premise and Cloud Solutions Support Model

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More Details
Functional Area Customer Service/ Telecalling/ Back Office Operations, Sales/Business Development/Client Servicing, Technical staff/Support
Industry IT-Software/Software Services
Skills NA
Years of Experience NA