Job id : 32283
Team Lead - KPO - Day Shift - Fixed Offs
Team Lead - KPO - Day Shift - Fixed Offs
Gurgaon
3 years ago
41 Applied
JOB ID:32283
Job details
Job Type
Full Time
Functional Area
Research/Analytics/Business Intelligence/Big data
Industry
BPO/ITES/Call Centers,KPO/ Research/ Analytics
Education
Not Specified
Experience Required
1 - 5 Yrs
Salary
3 - 4
Key Skills Required
Data Mining, Data Analysis, Online Research, Cross-functional Team Leadership, Team Leadership, Team Management, Microsoft Excel, Project Management
Other Skills Required
Languages
English
Job Description
Position: Team LeadJob Location: IRC Office – Udyog Vihar Phase-4, GurugramJob Timings: 9am-6pm (Monday – Saturday, 2nd and 4th Saturdays are off) TL role involves taking client calls, replying to emails in late evening hours (from home).Salary Bracket: Rs. 25000 – Rs. 30000/month (In-hand, no PF or any other deduction)Job Brief:We are looking for a talented Team Lead with experience in data related processes in a BPO/KPO such as data mining, data processing, data entry etc.The candidate must have advanced MS Excel skills and be fluent in English. He/she should have proven experience in leading a team of associates, meeting KPIs, ensuring AHT is met etc. The Team Lead should have a pleasing personality and be empathetic to the needs of the staff and always have the company’s best interest as top priority. Experience of client reporting and direct handling is a big plus.Experience Required: At least 3 Years in BPO/KPO with minimum 1-year experience of leading a team in a BPO/KPOSkill... See More
Position: Team LeadJob Location: IRC Office – Udyog Vihar Phase-4, GurugramJob Timings: 9am-6pm (Monday – Saturday, 2nd and 4th Saturdays are off) TL role involves taking client calls, replying to emails in late evening hours (from home).Salary Bracket: Rs. 25000 – Rs. 30000/month (In-hand, no PF or any other deduction)Job Brief:We are looking for a talented Team Lead with experience in data related processes in a BPO/KPO such as data mining, data processing, data entry etc.The candidate must have advanced MS Excel skills and be fluent in English. He/she should have proven experience in leading a team of associates, meeting KPIs, ensuring AHT is met etc. The Team Lead should have a pleasing personality and be empathetic to the needs of the staff and always have the company’s best interest as top priority. Experience of client reporting and direct handling is a big plus.Experience Required: At least 3 Years in BPO/KPO with minimum 1-year experience of leading a team in a BPO/KPOSkills Required:· Graduate in any stream (MBA not required)· Good English (spoken and written)· Advanced Excel skills· Advanced online data mining skills (extracting data from online sources)· Excellent time management and organization ability, ability work independently and dedicatedly· Good Internet skills and experience in using Outlook, MS Word· Excellent phone, email and instant messaging communication skills See Less
Additional Information
Flexibility ProvidedAbout Company
'The India Rep Co.' is a mid-market focused back office support services firm based in Delhi, India.We manage projects and deploy dedicated offshore staff for international clients resulting in savings of upto 75% of home country costs. Our clients also notice big improvement in productivity due to our multi-shift operations and projectised deployment of additional staff to handle spikes in work flow. We deploy dedicated staff on client projects and also execute fixed period projects using specialized manpower, fluent in English and qualified in the respective domains.
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