Any
32 minutes ago
JOB ID:163551
Job details
Job Type
Full Time
Functional Area
IT/Software Development - Application Programming/Maintenance
Industry
IT-Software/Software Services
Education
Not Specified
Experience Required
3 - 5 Yrs
Key Skills Required
servicenow
Other Skills Required
Job Description
Job Title: ServiceNow AdministratorJob Description:We are looking for a skilled and proactive ServiceNow Administrator to join our team. The ideal candidate will have hands-on experience in configuring, customizing, and administering the ServiceNow platform to meet the organization's needs. The ServiceNow Administrator will play a key role in implementing and maintaining ServiceNow solutions, supporting users, and driving continuous improvement initiatives.Responsibilities:
- Configure and customize ServiceNow applications, modules, workflows, and forms based on business requirements.
- Administer user access, roles, permissions, and groups in ServiceNow, ensuring proper security and compliance.
- Develop and maintain ServiceNow reports, dashboards, and performance analytics to provide insights and support decision-making.
- Collaborate with stakeholders to gather requirements, identify opportunities for process automation, and recommend ServiceNow enhancements.
- Implement and maintain integrations b
Job Title: ServiceNow AdministratorJob Description:We are looking for a skilled and proactive ServiceNow Administrator to join our team. The ideal candidate will have hands-on experience in configuring, customizing, and administering the ServiceNow platform to meet the organization's needs. The ServiceNow Administrator will play a key role in implementing and maintaining ServiceNow solutions, supporting users, and driving continuous improvement initiatives.Responsibilities:
- Configure and customize ServiceNow applications, modules, workflows, and forms based on business requirements.
- Administer user access, roles, permissions, and groups in ServiceNow, ensuring proper security and compliance.
- Develop and maintain ServiceNow reports, dashboards, and performance analytics to provide insights and support decision-making.
- Collaborate with stakeholders to gather requirements, identify opportunities for process automation, and recommend ServiceNow enhancements.
- Implement and maintain integrations between ServiceNow and other systems, ensuring data accuracy and consistency.
- Provide technical support and troubleshooting assistance to ServiceNow users, resolving issues in a timely manner.
- Perform routine maintenance tasks, such as application patches, upgrades, and performance tuning, to ensure optimal platform performance.
- Document ServiceNow configurations, processes, and procedures, and provide training to end-users as needed.
- Stay current with ServiceNow releases, new features, and best practices, and assess their potential impact on the organization.
- Collaborate with cross-functional teams, including developers, business analysts, and project managers, to deliver high-quality ServiceNow solution.
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Proven experience as a ServiceNow Administrator or similar role, with a minimum of X years of hands-on experience working with ServiceNow.
- In-depth understanding of ServiceNow platform capabilities, including IT Service Management (ITSM), IT Operations Management (ITOM), and Service Portal.
- Strong technical skills in JavaScript, HTML, CSS, and other web technologies used in ServiceNow development.
- Experience in configuring and customizing ServiceNow applications, modules, workflows, and forms using ServiceNow Studio.
- Familiarity with ServiceNow integration methods, such as REST API, SOAP web services, and MID Server.
- ServiceNow certifications such as Certified System Administrator (CSA) or Certified Application Developer (CAD) are preferred.
- Excellent analytical and problem-solving
About Company
Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design-thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion-dollar diversified The CK Birla Group, Birlasoft, with its 12,000+ professionals, is committed to continuing its 161-year heritage of building sustainable communities. For further information, visit www.birlasoft.com.
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