Senior Jira Admin
Senior Jira Admin
Bangalore
1 day ago
28 Applied
JOB ID:163230
Job Type
Full Time
Functional Area
Software Development
Industry
IT-Software/Software Services
Education
Not Specified
Experience Required
6 - 8 Yrs
Key Skills Required
jira, confluence, jsm, jql queries, linux operating systems, jira data center to jira cloud.
Other Skills Required
Job Description
The Senior Jira Admin would need to have 6-8 years of experience. For this role, you must be an experienced Atlassian Tool Administrator with DevOps experiences to join the Global Infrastructure team.
This is a 100% remote role based in India and required to extend Weekend-on call support on rotation basis.
The incumbent in this role, will own and support the Forcepoint Atlassian environment, passionate about teaching, learning, and automating and working in a high paced collaborative environment. You will also bring Jira Datacenter to Jira Cloud Migration practical experience.
• Configuring, managing, and enhancing Jira and Confluence tools, including native functionality as well as researching, testing, and implementing plugins and other integrations.
• Understanding the current Atlassian tool process, gathering requirements, investigating potential solutions, analyzing impact, communicating with stakeholders, and implementing solutions
• Developing interfaces between external tooli
... See MoreThe Senior Jira Admin would need to have 6-8 years of experience. For this role, you must be an experienced Atlassian Tool Administrator with DevOps experiences to join the Global Infrastructure team.
This is a 100% remote role based in India and required to extend Weekend-on call support on rotation basis.
The incumbent in this role, will own and support the Forcepoint Atlassian environment, passionate about teaching, learning, and automating and working in a high paced collaborative environment. You will also bring Jira Datacenter to Jira Cloud Migration practical experience.
• Configuring, managing, and enhancing Jira and Confluence tools, including native functionality as well as researching, testing, and implementing plugins and other integrations.
• Understanding the current Atlassian tool process, gathering requirements, investigating potential solutions, analyzing impact, communicating with stakeholders, and implementing solutions
• Developing interfaces between external tooling and Jira/Confluence infrastructure.
• Managing complex Jira workflows, screen schemes, permission schemes, and notification schemes.
• Configuring and enhancing Jira Service Desks.
• Provisioning, maintaining, and improving our existing cloud infrastructure.
• Work closely with the IT team on projects such as major upgrades, data migrations, automations, plugin selection, and integration with other system
• Work with other developers and operations to perform DevOps processes.
• Writing and updating technical documentation such as user manuals, system documentation, RCA for Incidents and training materials.
• Upgrade JIRA within the required environments.
• Provide technical assistance and training in using JIRA and other tools as identified.
• Design, configure, manage, and support Atlassian tools, primarily JIRA and ensure 99.99 % uptime through adequate monitoring, patching.
• Design and support custom JIRA workflows, fields, dashboards, and reports.
• Work closely with the Information Security Team to ensure a safe Atlassian environment.
• Ready to work on rotational basis and weekend support.
Required Qualifications:
• 6-8 year’s experience in setting up and supporting Atlassian Products (Jira, Confluence, JSM etc.).
• Expert level knowledge in SQL and JQL query experience.
• Experience customizing workflows, setting up dashboards, and generating reports.
• Experience with Jira Service Desk.
• Experience working in an Agile/Scrum environment.
• Experience with scripting and programming such as Python will be added advantage.
• Willingness to work on a fast-paced team with a "low ego/high performance" culture.
• Using tools such as Jenkins, Ansible and Git will be added advantage
Location: Home office Bangalore- Remote (100%) See Less
Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you!
Forcepoint’s Commitment to Work/Life Blend:
Giving ourselves the opportunity to recharge when we need it helps us maintain balance and focus — and is essential to our health and wellness. Studies show that after an effective break, we’re more positive and more motivated. We have more energy. We’re more productive — and, unsurprisingly, we do better work.
Forcepoint’s Commitment to Community:
We foster a culture of community within
... See MoreForcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you!
Forcepoint’s Commitment to Work/Life Blend:
Giving ourselves the opportunity to recharge when we need it helps us maintain balance and focus — and is essential to our health and wellness. Studies show that after an effective break, we’re more positive and more motivated. We have more energy. We’re more productive — and, unsurprisingly, we do better work.
Forcepoint’s Commitment to Community:
We foster a culture of community within Team Forcepoint by volunteering with organizations that support health and human services, education, and the environment. To do this, Forcepoint gives every full-time and part-time employee twenty (20) hours of paid volunteer time each calendar year. We make a massive, global impact! Also Forcepoint India specifically partners with organizations in the community that make a difference. Our team provides great opportunities to go out into the community and feel good about making a difference. We don’t shy away from just-for-fun experiences, either! From cultural celebrations to Flash Mobs, our “Funtastic team” champions events for all to enjoy. See Less
