Job id : 161417
Senior Customer Care Executive
Senior Customer Care Executive
Any, Bangalore, Delhi, Kolkata, Mumbai, Pune
6 days ago
3925 Applied
JOB ID:161417
Job details
Job Type
Work From Home
Freelance
Full Time
Functional Area
Customer Service/ Telecalling/ Back Office Operations,HR - Recruiter,HR - Payroll/Business Partner/General,Sales/Business Development/Client Servicing
Industry
BPO/ITES/Call Centers,Banking/Financial Services/Insurance,Hotels/Restaurants/Airlines/Travel,Recruitment/Staffing
Education
Not Specified
Experience Required
5 - 20 Yrs
Salary
2.5 - 3 Lakhs
Key Skills Required
customer service, customer experience, customer satisfaction, it recruitment, front office, talent acquisition, account management
Other Skills Required
Languages
English,Hindi
Job Description
We are looking for customer care executive to take care of backend opertions. Our portal name is www.bookyourcv.comlooking for the Position: Senior Customer Care ExecutiveRole: Back End Operations End to End1. Email management in organised manner2. Maintaining order tracker and delivery tracker and generating reports3. New orders processing and end to end client co-ordination till the final delivery.4. Understanding the client role and responsibilities and communicating to writer5. Client calling and arranging conference call with client and writer6. Managing a team of 8 to 10 writers and follow up for timely delivery.7. Must have laptop with broadband connection.8. 6 days working. Sunday off.9. Expert in escalation management and ensure client requirement.10. High level of follow up with content writers and client.... See More
We are looking for customer care executive to take care of backend opertions. Our portal name is www.bookyourcv.comlooking for the Position: Senior Customer Care ExecutiveRole: Back End Operations End to End1. Email management in organised manner2. Maintaining order tracker and delivery tracker and generating reports3. New orders processing and end to end client co-ordination till the final delivery.4. Understanding the client role and responsibilities and communicating to writer5. Client calling and arranging conference call with client and writer6. Managing a team of 8 to 10 writers and follow up for timely delivery.7. Must have laptop with broadband connection.8. 6 days working. Sunday off.9. Expert in escalation management and ensure client requirement.10. High level of follow up with content writers and client. See Less
Additional Information
Flexibility ProvidedAbout Company
We are a leading Professional CV writing company. We aim to become a leader in CV writing Industry. Serving clients since 2012 and have delivered more than 20000 CV/resume. We have highly experienced resume writers with us and team of professional consultant to take care of all resume writing need of our clients.
We own multiple resume writing portal with us. One is www.bookyourcv.com and another is www.bookmycv.com
We believe in giving good opportunity to all female applicants who wants to restart their career or was on break.
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