Hyderabad
3 hours ago
256 Applied
JOB ID:164136
Job Type
Full Time
Functional Area
Customer Service/ Telecalling/ Back Office Operations
Industry
Banking/Financial Services/Insurance
Education
Not Specified
Experience Required
0 - 1 Yrs
Key Skills Required
handling inbound call, problem-solving skill
Other Skills Required
Job Description
Employment Type:
Engagement of Graduate Apprentice (Under The Apprentices Act, 1961)
Duration: 8 to 12months*
*On successful completion of the program, there will be an opportunity to apply for open roles, if any.
Responsibilities
Learn with the Company’s assigned experience Staff; attend trainings, participate in classes and any workshops to complete the prescribed tests, assignments and other required evaluations. Keep a log of everything learned.
- Responsible for handling inbound calls from customers and providing them with exceptional customer service.
- Maintaining accurate records of customer interactions.
- Resolving customer complaints in a timely and professional manner.
- Providing exceptional customer service.
- Strong problem-solving skills.
- Ability to work independently or as part of a team.
- Ability to multitask and work under pressure.
Desired Candidate Profile
- Excellent verbal and written communication skills.
- Require someone who can work flexible night shifts/rotational shifts.
- Min 0 to 9month
Employment Type:
Engagement of Graduate Apprentice (Under The Apprentices Act, 1961)
Duration: 8 to 12months*
*On successful completion of the program, there will be an opportunity to apply for open roles, if any.
Responsibilities
Learn with the Company’s assigned experience Staff; attend trainings, participate in classes and any workshops to complete the prescribed tests, assignments and other required evaluations. Keep a log of everything learned.
- Responsible for handling inbound calls from customers and providing them with exceptional customer service.
- Maintaining accurate records of customer interactions.
- Resolving customer complaints in a timely and professional manner.
- Providing exceptional customer service.
- Strong problem-solving skills.
- Ability to work independently or as part of a team.
- Ability to multitask and work under pressure.
Desired Candidate Profile
- Excellent verbal and written communication skills.
- Require someone who can work flexible night shifts/rotational shifts.
- Min 0 to 9months of work experience.
- Immediate joiners are preferable.
- Must have completed graduation in any discipline (cleared in the last 3 to 4 years only).
We exist to inspire and support every possibility for our customers, our partners and especially our people. We’re changing what’s possible by empowering people to fulfill their ambitions.
All our offerings are developed with relationships in mind. Whether the relationship is with our customers, partners, or employees, we believe that our foundation in the power in people is the right formula that differentiates us and makes us truly unique in the industry.
BY THE NUMBERS
- 90 years of history, built one customer at a time
- More than $139 billion in sales financed and 68.5 million active accounts.
- Over 18,000 employees - each integral to our business
From co-branded credit cards with major retailers, to financing solutions that meet your whole family’s healthcare needs, to High Yield Savings Accounts, our products revolutionize how consumers shop and engage. We offer deep industry knowledge, deliver innovative solutions, and
... See MoreWe exist to inspire and support every possibility for our customers, our partners and especially our people. We’re changing what’s possible by empowering people to fulfill their ambitions.
All our offerings are developed with relationships in mind. Whether the relationship is with our customers, partners, or employees, we believe that our foundation in the power in people is the right formula that differentiates us and makes us truly unique in the industry.
BY THE NUMBERS
- 90 years of history, built one customer at a time
- More than $139 billion in sales financed and 68.5 million active accounts.
- Over 18,000 employees - each integral to our business
From co-branded credit cards with major retailers, to financing solutions that meet your whole family’s healthcare needs, to High Yield Savings Accounts, our products revolutionize how consumers shop and engage. We offer deep industry knowledge, deliver innovative solutions, and differentiated digital experiences to help improve the success of our partners and cardholder.
- Digital: Comprehensive payments and financing solutions for our partners and customers through fully integrated digital products and experiences.
- Health & Wellness: Through a wide network of partners and providers, we offer the healthcare financing solutions to help customers find the care they need for their family and pets, when they need it.
- Home & Auto: Helping customers manage, maintain and improve their homes and autos through Synchrony Car Care, Synchrony Home and a broad network of more than one million merchants.
- Diversified & Value: In partnership with national or regional retailers, we seamlessly integrate the customer experience across in-store and digital purchases for their everyday needs or discretionary purchases.
- Lifestyle: We provide more buying power for major consumer purchases in lifestyle merchandise such as sporting goods, powersports, clothing, jewelry and music.
