Job id : 163875
Operations Manager
Operations Manager
Gurgaon
8 hours ago
18 Applied
JOB ID:163875
Job details
Job Type
Full Time
Functional Area
Operations
Industry
Education/Teaching/Training,IT-Software/Software Services
Education
Not Specified
Experience Required
1 - 3 Yrs
Salary
2.5 - 3 Lakhs
Key Skills Required
operations, customer service, sales management
Other Skills Required
communication skills
Languages
English,Hindi
Job Description
- Lead customer training sessions to empower our clients to achieve their goals.
- Provide personalized support to customers and resolve any roadblocks they may encounter.
- Build strong relationships with clients through regular check-ins and proactive problem-solving.
- Escalate technical challenges to the technical team and ensure timely resolution.
- Ensure seamless payment processes and manage follow-ups with ease.
- Drive greater adoption and success of our app by understanding and fulfilling the evolving needs of customers.
- Stay ahead of the game by staying updated on the latest industry trends and requirements.
- Unleash your creativity by designing captivating visuals that bring smiles to the customer’s face.
- Excellent communication skills and the confidence to engage with clients at all levels.
- A natural ability to quickly learn and adapt to new technologies.
- Strong proficiency in Excel and other relevant tools.
- Knowledge of Canva or similar design tools is a plus.
- Full-time An
- Lead customer training sessions to empower our clients to achieve their goals.
- Provide personalized support to customers and resolve any roadblocks they may encounter.
- Build strong relationships with clients through regular check-ins and proactive problem-solving.
- Escalate technical challenges to the technical team and ensure timely resolution.
- Ensure seamless payment processes and manage follow-ups with ease.
- Drive greater adoption and success of our app by understanding and fulfilling the evolving needs of customers.
- Stay ahead of the game by staying updated on the latest industry trends and requirements.
- Unleash your creativity by designing captivating visuals that bring smiles to the customer’s face.
- Excellent communication skills and the confidence to engage with clients at all levels.
- A natural ability to quickly learn and adapt to new technologies.
- Strong proficiency in Excel and other relevant tools.
- Knowledge of Canva or similar design tools is a plus.
- Full-time Any Degree (B.com, BB.A, PGDM)
- Experience working in a startup
- Laptop
Additional Information
Flexibility ProvidedAbout Company
Hello Parent started with a vision to bring parents closer to the schools. In the fast moving world, where both the parents are working, it has become difficult to track the progress of the child and stay updated with school activities. Hello Parent allows the schools to share information be it circulars, pictures, worksheets etc with the parents in a single click. The parents can raise their queries about the child to the class teacher without waiting for the parent teacher meetings.We are a 4+ years old startup and looking to expand quickly to pan India.Hello Parent - caring for your child!!
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