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Job id : 163200

Manager, HR Operations

Manager, HR Operations

  Bengaluru
   Capital One        Bengaluru
  21 hours ago      85 Applied

JOB ID:163200

Job details

Job Type

  Full Time

Functional Area

HR - Recruiter

Industry

Banking/Financial Services/Insurance

Education

Not Specified

Experience Required

  5 - 10 Yrs

Key Skills Required

  hr audits, hr governance, risk, hr risk

Other Skills Required

 

Job Description

Voyager (94001), India, Bangalore, KarnatakaManager, HR OperationsAt Capital One, we think big and do bigger things. We were the first company to develop and offer mass customization and personalization of credit card, auto loans and other financial services products, and we have been innovating relentlessly ever since.Today, we are a progressive financial services powerhouse spanning Credit Cards, Auto Loans, Savings, and Commercial Banking and at the same time a high-tech company, a scientific laboratory, and a well-recognized brand all in one. We are a passionate and entrepreneurial team with heart – a team that embraces bold ideas, fosters collaboration, and delivers world-class products and services impacting over 65 million customer accounts.Still founder-led by Chairman and CEO Richard Fairbank, we dare to dream, disrupt and deliver a better way for our customers, the financial industry and for each other. Our goal is simple – bring ingenuity, simplicity and humanity to an i...  See More
Voyager (94001), India, Bangalore, KarnatakaManager, HR OperationsAt Capital One, we think big and do bigger things. We were the first company to develop and offer mass customization and personalization of credit card, auto loans and other financial services products, and we have been innovating relentlessly ever since.Today, we are a progressive financial services powerhouse spanning Credit Cards, Auto Loans, Savings, and Commercial Banking and at the same time a high-tech company, a scientific laboratory, and a well-recognized brand all in one. We are a passionate and entrepreneurial team with heart – a team that embraces bold ideas, fosters collaboration, and delivers world-class products and services impacting over 65 million customer accounts.Still founder-led by Chairman and CEO Richard Fairbank, we dare to dream, disrupt and deliver a better way for our customers, the financial industry and for each other. Our goal is simple – bring ingenuity, simplicity and humanity to an industry ripe for change.At Capital One India, we solve fundamental business problems at scale using advanced analytics, data science and machine learning. We specialize in deriving valuable insights about various aspects of the business - including product and process design, consumer behavior, regulatory and credit risk, and much more - from large volumes of data to build cutting edge patentable products at an industrial scale.At Capital One India, you will work in a fast paced and intellectually rigorous environment. You will apply strategic and analytical skills to major business challenges. You will have the opportunity to learn and build deep expertise in the core areas of advanced analytics, industrial-scale product design and development, data science and machine learning. And you will do it all in a collaborative environment that values problem solving, encourages creativity, promotes learning, and rewards innovation.Capital One India prides itself on its exceptionally vibrant culture. Our Associate Development program enables us to shape amazing career and professional development opportunities for our associates. Our best-in-class Corporate Social Responsibility program has nurtured longstanding partnerships with committed organizations that make a meaningful difference to the communities around us. The enthusiastic volunteerism of our associates is the backbone of all that we do - it enables us to push the envelope of possibilities and have incredible fun along the way. We bend backwards to take care of one another through thick and thin. Our work and the people we are surrounded by are an enduring source of strength and fulfillment in our lives.
What You'll Do
The incumbent will be heading HR Operations & Risk Management for Capital One, India and leading a team of 2 direct reports. The incumbent is expected to define the strategy and book of work for their function and work proactively to ensure all deliverables are met in a timely manner. They should have the ability to identify areas of improvement and develop mechanisms to resolve the same. Strong SME knowledge of HR Operations. problem solving ability, innovation, attention to detail, numeric and data analysis ability is going to be beneficial for this candidate.
The broad four areas of accountability include:

HR Operations
• Accountable for developing and implementing HR Operations strategy and projects for the organization.
• Responsible for end-to-end background check process• Owner of Onboarding & Exit Process (including attrition analysis and recommendations on talent retention)• HR Systems Owner (POC for Workday and other systems)• Owner of all HR Documents like service agreements, relieving letter, address proofs, etc• Responsible for creating and maintaining all HR Policies & Processes; Ensure benchmarking with relevant comparators to ensure we are providing best in class employee benefits and experience.• Act as the first POC for associates for HR system questions and queries• Central POC for all HR People Data Recruitment OperationsRecruitment Operations• Responsible for candidate experience from the time of offer letter generation to joining.• Owner of offer letters and employment agreementsPayroll & Benefits • Lead for all payroll and benefits processes that include monthly payroll, retirals, insurances, health checks, benefits, etc.• Define and implement the wellness agenda for the organization.HR Governance, Risk & Audits • Responsible for HR governance and compliance• Create framework and metrics for HR risk & compliance as per HR/ org needs and local regulatory requirements.• Ensure 100% compliance with all labor, employment and statutory requirements.• Responsible for all HR Audits• Responsible for compliance and governance of grievance redressal mechanisms including POSH (Prevention of sexual harassment) & ICC (Internal complaints committee)• Responsible for contract labor compliance and owner of contractual compliance and data• Maintain HR Scorecard and metrics for leadership.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. See Less

About Company

At Capital One, we’re changing the way people bank. We believe that no one should be locked out of the financial system—and we’re on a mission to transform the industry for millions of customers. Because we put innovation at the forefront, we’re always thinking about what’s next. We take pride in developing the tools customers need to improve their financial lives.

Across our global locations, we empower our associates to utilize their experiences and help us bring bold ideas to life, inspire one another and make banking simple.

That’s life at Capital One.