Learning Buddy Executive

Experience: 1 - 5 yrs

If you love motivating people, are extremely customer centric and are excited by the challenges of a new emerging business environment, then we are looking for you!

What You Would Be Doing

• Onboard all learners to our platform, its a Post sales activity, and get them acquainted with the portal and their possibilities of achieving goals
• Understand the expectations and goals of all candidates and mentor them to help them achieve their goals
• Keep all candidates updated about the latest in the platform via phone, email, chat, video calls
• Analyze performance of candidates on different program elements and propose interventions to improve lagging metrics
• Maintain a database of the entire history of expectations, interactions & growth of every candidate
• Provide lagging candidates with regular feedback and motivation to help them succeed
• Manage preparation of candidates for placement activities to ensure maximum offers
• Act as the eyes and ear for the program team to keep feedback flowing and help with iterative improvement of the satisfaction levels from the program

Salary:Not Disclosed by Recruiter

Industry:Education / Teaching / Training

Functional Area:Teaching , Education , Training , Counselling

Key skills

customer centric, Client Servicing, Client Relationship Management, Client Onboarding, Account Management, Client Support

What We Are Looking At

• Excellent written and spoken communication skills
• Passion to help candidates grow in their professional careers
• High customer centricity, to understand student expectations and support them to achieve their goals Ability to approach any situation with patience and empathy
• Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines
• Good problem solving skills
• Decent proficiency in MS Office Suite (Outlook, Word, Excel) is mandatory

About us

WIISE (World Institute of Innovation, skills and Entrepreneurship) is a Digital Learning Platform for aspiring millions of Indians & Global learners (both students and working professionals). WIISE is promoted by PositiveShift Technologies Ltd. We are democratising learning and allowing learners to learn tomorrow’s skills today in the most convenient and cost effective manner.

WIISE offers 1000+ short courses on professional skills ranging from technology, design, business, startups, lifestyle and many more. Learn tomorrows skills today from world-class experts – anytime, anywhere at your absolute convenience. The online courses are particularly useful to Professionals, Entrepreneurs and more.