As a Key Account Manager, you will be responsible for planning and leading the business across multiple E-commerce platforms.
What you need to do:
● Driving product strategies and long-term vision to build best in class brand on digital platforms
● Conducting user research and usability studies, collaborating with Advertising team, operations team, supply chain management for end to end process.
● Developing and implementing data pipelines that extract, transform, and load data into an information product
● Working on managing, storing, processing and analyzing large data sets to identify business opportunities/efficiencies.
● Evaluating, analyzing and understanding the voice of the customer through a variety of data sources
● Taking brand ownership and devising the brand strategy, including the brand guidelines, brand vision and value proposition for the short as well as the long term.
Daily and Monthly Responsibilities
● Monitoring and evaluating produc... See More
As a Key Account Manager, you will be responsible for planning and leading the business across multiple E-commerce platforms.
What you need to do:
● Driving product strategies and long-term vision to build best in class brand on digital platforms
● Conducting user research and usability studies, collaborating with Advertising team, operations team, supply chain management for end to end process.
● Developing and implementing data pipelines that extract, transform, and load data into an information product
● Working on managing, storing, processing and analyzing large data sets to identify business opportunities/efficiencies.
● Evaluating, analyzing and understanding the voice of the customer through a variety of data sources
● Taking brand ownership and devising the brand strategy, including the brand guidelines, brand vision and value proposition for the short as well as the long term.
Daily and Monthly Responsibilities
● Monitoring and evaluating product performance to ensure constant product iteration and improvements
● Partnering with cross functional teams regularly to ensure alignment on feature development and prioritization.
● Providing insights on customer shopping trends to support assortment selection and identify assortment gaps.
● Working closely with demand planning and warehousing teams in order to ensure
smooth order fulfillment.
● Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offer code performance.
● Planning and execution of communications and media actions across offline, online and social media.
● Participating in product development, pricing and supporting new product launches
● Ensuring that marketing and communications efforts adhere to agreed timelines and managing expectations
What you need to have:
● Minimum 4 years of experience on digital platforms or similar.
● Strong analytical, prioritization, and communication and presentation skills
● Passionate about building great products and solving customer and business problems.
● Creative and strategic thinker with a strong customer orientation.
● Positive mind-set and task oriented. Sees possibilities vs. barriers
● Strong analytical skills (Loves reading data to get “insights” which impacts business decisions)
● Manages complexity and loves to simplify the processes and systems
● Interacts and presents effectively See Less