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Job id : 163689

Customer Support Representative

Customer Support Representative

  Surat
   Softpulse Infotech        Surat
  19 hours ago      32 Applied

JOB ID:163689

Job details

Job Type

  Full Time

Functional Area

IT- Hardware/Telecom/Technical Staff/Support

Industry

IT-Software/Software Services

Education

Not Specified

Experience Required

  0 - 1 Yrs

Key Skills Required

  fluent english communication

Other Skills Required

  client service, chat support, demo calls, google meet

Job Description

Roles and responsibility:- Client and audience query handling
- Overseeing the customer service process
- Resolving customer complaints brought to your attention
- Providing detailed information to customers
- Prompt response over Product Chat box
- Co-ordination with Technical team
- Offering exceptional customer service and satisfaction
- Taking feedback from the customers
- Maintaining a healthy relationship with the clients

Note: Only Surat Locals can apply
About Company
Softpulse Infotech is a collective of creative talent specializing in creating Shopify stores that win customers and increase sales. Our expertise lies in building beautiful, easy-to-use e-commerce sites and we focus on creating higher conversions for our clients. With headquarters in Surat, Gujarat, India, and a team of 11-50 employees, we are dedicated to providing exceptional IT services and consulting.