Gurgaon
5 hours ago
52 Applied
JOB ID:161685
Job details
Job Type
Full Time
Functional Area
Customer Service/ Telecalling/ Back Office Operations
Industry
FMCG/Food/Consumer Durables
Education
Not Specified
Experience Required
0 - 2 Yrs
Salary
3 - 4 Lakhs
Key Skills Required
communication skills, english, customer service, analytical skills, problem solving
Other Skills Required
food & beverage
Languages
English
Job Description
Job Title: Customer Support ExecutiveCompany: ZomatoLocation: Gurgaon, Sector 62CTC: INR 4-4.5 LPAEligibility: Graduation in any streamExperience: Telesales, HR, or Customer Support experience preferred. Freshers with excellent English communication can also apply.Age Criteria: Below 27 YearsInterview Date: 4th March 2024Rounds of Interview: 3 (Written Test, Group Discussion, Final Round)About Zomato Associate Accelerator Program (ZAAP):Join a dynamic group of passionate peers dedicated to addressing the needs of Zomato's online ordering customers, aiming to elevate the standard of customer service.What We're Looking For:Zealous Customer Focus: Experience in a fast-paced customer service and hospitality role. Thrives on creating positive experiences with empathy.
Articulate Communication: Strong communication skills with proficiency in typing and speaking efficiently.
Analytical Mindset: Excelling at problem-solving with a proactive approach to ensure timely resolution of customer queries.... See More
Articulate Communication: Strong communication skills with proficiency in typing and speaking efficiently.
Analytical Mindset: Excelling at problem-solving with a proactive approach to ensure timely resolution of customer queries.... See More
Job Title: Customer Support ExecutiveCompany: ZomatoLocation: Gurgaon, Sector 62CTC: INR 4-4.5 LPAEligibility: Graduation in any streamExperience: Telesales, HR, or Customer Support experience preferred. Freshers with excellent English communication can also apply.Age Criteria: Below 27 YearsInterview Date: 4th March 2024Rounds of Interview: 3 (Written Test, Group Discussion, Final Round)About Zomato Associate Accelerator Program (ZAAP):Join a dynamic group of passionate peers dedicated to addressing the needs of Zomato's online ordering customers, aiming to elevate the standard of customer service.What We're Looking For:Zealous Customer Focus: Experience in a fast-paced customer service and hospitality role. Thrives on creating positive experiences with empathy.
Articulate Communication: Strong communication skills with proficiency in typing and speaking efficiently.
Analytical Mindset: Excelling at problem-solving with a proactive approach to ensure timely resolution of customer queries.
Problem-Solving Skills: Passion for solution-seeking and problem-solving, ensuring clear and concise communication throughout the resolution process.
Zomato Associate Accelerator Program Highlights:Embark on a journey where you're not just an Associate; you're on the path to leadership. Starting at ground zero, gain an understanding of customers' sentiments and challenges. As the primary point of contact for customers through chats, calls, and emails, you'll also collaborate with other Zomato teams to surface key problems and contribute to designing better solutions.Career Growth Opportunities:Within a year, explore roles across sales, operations, program management, support, supply chain, and category teams, becoming an integral part of Zomato's future.Ready for the Coolest Chapter of Your Life? Be a Zomato Customer Service Champion!Apply now or WhatsApp your CV to 9266674491. See Less
Articulate Communication: Strong communication skills with proficiency in typing and speaking efficiently.
Analytical Mindset: Excelling at problem-solving with a proactive approach to ensure timely resolution of customer queries.
Problem-Solving Skills: Passion for solution-seeking and problem-solving, ensuring clear and concise communication throughout the resolution process.
Zomato Associate Accelerator Program Highlights:Embark on a journey where you're not just an Associate; you're on the path to leadership. Starting at ground zero, gain an understanding of customers' sentiments and challenges. As the primary point of contact for customers through chats, calls, and emails, you'll also collaborate with other Zomato teams to surface key problems and contribute to designing better solutions.Career Growth Opportunities:Within a year, explore roles across sales, operations, program management, support, supply chain, and category teams, becoming an integral part of Zomato's future.Ready for the Coolest Chapter of Your Life? Be a Zomato Customer Service Champion!Apply now or WhatsApp your CV to 9266674491. See Less
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