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Job id : 163403

CRM Executive

CRM Executive

  Mumbai, Faridabad
   Client of Risenbro Innoace Private Limited        Mumbai,Faridabad
  22 hours ago   

JOB ID:163403

Job details

Job Type

  Full Time

Functional Area

Marketing/Advertising/MR/Media Planning

Industry

Management Consulting

Education

Not Specified

Experience Required

  2 - 5 Yrs

Salary

  4 - 5 Lakhs

Key Skills Required

  crm, automation, lead generation

Other Skills Required

 

Languages

English,Hindi

Job Description

Experience:2-5YearsResponsibilities:Lead Generation:Identify and pursue potential leads through various channels.
Utilize CRM tools to track and analyze lead data.
Sales Collaboration:
Work closely with sales teams to understand their needs and goals.
Provide CRM support to optimize sales strategies and enhance overall performance.
Customer Data Management:
Maintain accurate and up-to-date customer information within the CRM system.
Regularly audit and clean the database to ensure data integrity.
Analysis and Reporting:
Generate reports on sales activities, conversion rates, and other key performance indicators.
Analyze data to identify trends, opportunities, and areas for improvement.
CRM Optimization:
Customize and configure CRM software to align with sales processes.
Implement best practices to ensure efficient use of CRM tools.
Customer Satisfaction:
Monitor customer interactions and feedback within the CRM system.
Address customer concerns and collaborate with teams to improve satisfaction levels...  See More
Experience:2-5YearsResponsibilities:Lead Generation:Identify and pursue potential leads through various channels.
Utilize CRM tools to track and analyze lead data.
Sales Collaboration:
Work closely with sales teams to understand their needs and goals.
Provide CRM support to optimize sales strategies and enhance overall performance.
Customer Data Management:
Maintain accurate and up-to-date customer information within the CRM system.
Regularly audit and clean the database to ensure data integrity.
Analysis and Reporting:
Generate reports on sales activities, conversion rates, and other key performance indicators.
Analyze data to identify trends, opportunities, and areas for improvement.
CRM Optimization:
Customize and configure CRM software to align with sales processes.
Implement best practices to ensure efficient use of CRM tools.
Customer Satisfaction:
Monitor customer interactions and feedback within the CRM system.
Address customer concerns and collaborate with teams to improve satisfaction levels.
Upsell Opportunities:
Identify cross-selling and upselling opportunities based on customer behavior and preferences.
Collaborate with sales teams to capitalize on these opportunities.
Training and Support:
Provide training to sales teams on CRM usage and best practices.
Offer ongoing support to address queries and challenges related to CRM tools.
Qualifications:
Bachelor's degree in Business, Marketing, or a related field.
Proven experience in sales or CRM-related roles.
Strong analytical skills with the ability to interpret complex data.
Proficiency in CRM software.
Excellent communication and collaboration skills.
Detail-oriented and organized with a focus on data accuracy.
Key Competencies:
CRM Proficiency
Sales Collaboration
Data Analysis
Customer Relationship Management
Communication Skills
Problem Solving
See Less
Additional Information
Flexibility Provided
Shift Timings
About Company
Risenbro is a forward-thinking staffing and recruiting company founded in 2023, dedicated to connecting businesses with the talent they need to thrive in a rapidly evolving India. We understand that finding the right people for your organization is crucial to its success, and that's where we come in. Our team at Risenbro is passionate about helping businesses grow by identifying and attracting top-tier talent across various industries. We specialize in providing comprehensive staffing and recruiting solutions that align with your unique needs and goals. Whether you're a small startup looking to expand your team or a large corporation seeking specialized professionals, we have the expertise to deliver tailored solutions.