Maersk Group has five core businesses which include Maersk Line, APM Terminals, Maersk Oil and Maersk Drilling and Services and Other Shipping. Through these companies and several others, the Group employs roughly 89,000 people and generated 47 billion US dollars in revenue in 2013. When the Global Service Centres (GSC) was established in 1999, the main focus was to provide off shoring opportunities and solutions to the shipping and logistics business units of the Maersk Group, particularly for Maersk Line. But as the GSCs’ competencies grew, other business units of the Group also started migrating their processes to the Global Service Centres. The GSCs are located in Manila, Philippines; Chengdu, China; and Pune, Chennai, Mumbai in India handling the service delivery and business relationship management for Maersk Group business units.

Damco is one of the world’s leading providers of freight forwarding and supply chain management services. For more than 100 years, we have been providing our customers with transportation and logistics solutions that support the way they want to do business, wherever they are in the world. Global Service Centres serve the Damco business through its off shored sites with its state of the art information technology and dedicated employees to handle export and import documentation for Supply Chain Management and Data Quality, HBL Rating, CBL Payments, Rate Filing and other activities.

We Offer - 

When you join Maersk, you’ll find that the world is your workplace. You’ll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication and the idea that we can achieve more when we all pull together. 

Living our values means competing in the market place in an ethical way so our name is synonymous with being a credible and valuable business partner. Through Constant Care and Humbleness we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work Uprightness and Our Employees mean that transparency and accountability in everything we do go hand in hand with being an inspiring, challenging place to work. At Maersk, we take pride in hiring the best person for the job – irrespective of gender, age, nationality or religious belief. Diversity is our great strength and our continued goal, evidenced in our current work to significantly boost the number of women in senior management positions. 

Key Responsibilities - 

1. Identifies key value drivers and defined metrics to inform & aid E2E performance, support decision making, and foster positive behavior and actions.

2. Provides Global Finance Transformation management in the areas of process improvement, system integration and/or governance.

3. Is Responsible for Compliance and Governance as per the agreed framework from Service Control as well as Process head for all verticals within the Process

4. Develops, builds and offers innovative services around ATR / RTP/OTC related Process Improvement including IT tools for performance enhancement

5. Identify areas where Process or system changes are necessary or beneficial, and drive the implementation of these changes.

6. Design, document, test and implement Process and system changes

7. Undertakes change management customer engagement activities for transformation projects

Measurement/success criteria of the position:

• Responsible for driving continuous improvement to the performance and efficiency of the accounting processes within Damco, measured via:
• Process performance indicators for the processes in scope.
• Data quality in FACT
• Quality and value of the process improvement initiatives delivered.
• Level of process maturity for processes in scope (including documentation, training, automation, support requirements etc.)
• Dashboard performance

Collaboration and support:

• Work closely with all the team which includes, GSC delivery, Damco centre, Operations, Global Projects team etc., to ensure process improvement projects deliver value to the organization.
• Maintain good relationships and close cooperation with FACT users and IT teams.
• Coordinate with other BPOs to ensure smooth integration with other processes both in Finance and in other functions.

Who we are looking for - 

1.Strong FNA domain experience overall 6-10 years with specific SAP FI/MM/ SD integration experience, implementation, support & governance.

2.Experience in the areas of Business process re-engineering, Process design, Organizational transformation, Change management 

3.Industry knowledge of logistics & freight forwarding would be an added advantage

4.Exposure to project management

5.Excellent interpersonal and communication skills.

6.Excellent analytical skills to locate potential areas for improvement with high-end process mapping skills.

7.Innovative with a persuasive mindset to drive & implement changes by managing stakeholders from different regions and levels of the organization

8.Should be persistent and have a sense of urgency.