Organization Overview:

The Cloud platform is a team of platform engineers designing and maintaining services including PCF, Kafka, GEmfire, Kubernetes and more reporting up to the Applications Platform Engineering leader through to the CTO

Role Summary/Purpose:

Synchrony Financial is transforming the way we deliver IT Services, and with that we have a new opening for a Cloud Engineer – Platform. The Cloud Engineer will serve the vital lead role in implementing and running Cloud Platforms, and lead key critical components of the ramp up of cloud services. The qualified candidate is expected to have deep technical knowledge of Cloud Platforms, developed from previous experience in deploying such solutions in production environments. This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility.

You’re the one we’re looking for if you:

· Provide daily operational support for PCF related activities including platform monitoring, creation and maintenance of automation scripts, supporting application teams.

· Establish and maintain continuous delivery pipelines in Concourse for deployment of Pivotal Cloud Foundry management

· Work with Incident Management, Problem Management, Configuration Management and Change Management Processes for all Cloud Services.

· Collaborate with internal technical resources and third-party vendors to resolve issues and to understand the causes behind the issues. Identify root causes in a timely and efficient manner, to minimize business impacts.

· Create, assess, update and maintain documentation pertaining to PCF platform

· Become an agent of change within customer organizations

Required Skills/Knowledge:

· Bacheloí’s degíee in Iľ, Computeí Science oí MCA with 6+ yeaís’ expeíience in Infoímation Technology oí in lieu of degíee 8+ yeaís of expeíience in Infoímation technology

· Have strong knowledge of The Scaled Agile Framework and have led complex initiatives.

· Have strong servicing business acumen & application product knowledge of servicing technology & associated infrastructure.

· Have a proven track record of leading and executing critical business initiatives.

· Passionate about working with cross geography and cross functional teams to deliver cutting edge features for both client partners and internal teams.

· Have creativity, enthusiasm, and energy with a strong "can do" attitude and are result- oriented.

· Have superior oral and written communication skills, as well as the ability to manage expectations of the business, clients, team members, management, and external groups.

· Are a hands on, self-motivated professional with the ability to effectively prioritize multiple initiatives.

Eligibility Criteria :

· Bachelor's Degree and 12+ years of Technology and 5 years of leadership experience or equivalent or in lieu of a degree 14+ years of Technology & 7years of leadership experience or equivalent

· Minimum 2+ years IaaS experience (vSphere / ESXi / AWS / OpenStack / Azure / GCP)

· Minimum 2+ years’ experience with Jenkins, Hudson, Bamboo, TeamCity, and other

Continuous Integration tools

· Expert knowledge of Linux / Unix / Windows systems

· Experience delivering at least one major PaaS service platform (Pivotal Cloud Foundry, AWS, Heroku, etc.)

· ITIL Experience with production systems and dealing with production issues

· A clear understanding of cloud service and deployment model

· Competence in using scripting + programming languages to automate frequently executed activities

· Strong understanding of containerization technologies

· Solid understanding of security/access control, scalability, high availability, and concurrency patterns

Desired Skills/Knowledge:

· Experience installing, configuring and supporting Pivotal Cloud Foundry running on VMware vSphere, Amazon AWS, or other external cloud platform

· Provide operational assistance and guidance for Pivotal Cloud Foundry including; monitoring, management, disaster recovery, security compliance/auditing, networking, storage, service brokers and build packs.

· Establish and maintain continuous delivery pipelines for deployment of Pivotal Cloud Foundry and related products in a customer's infrastructure

· Design and implement continuous integration and continuous delivery processes to deliver customer applications to production, fostering a culture of continuous process improvement

Working Hours: 02:00 PM to 11:00 PM IST

(WORK TIMINGS: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.) See Less