Primary Responsibilities:

• Work with product manager/owner and other business stakeholder groups to solicit understanding of business strategy, scope, objectives, and priorities

• Coordinate with business and IT stakeholders to gather and document business requirements/user stories and confirm technical feasibility

• Work with UX/UI designer to ensure designs meet user stories/business requirements

• Serve as liaison between technology team and business stakeholders to provide business requirements/SME support throughout the delivery lifecycle

• Document Customer Acceptance Testing (CAT) Plan and facilitation execution of CAT including defect management and ensure quality assurance processes are integrated into software development life cycle

• Support the coordination and facilitation of business readiness activities including but not limited to marketing, communication, training, and business process re-engineering

• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor’s degree

• Experience in understanding application design and architecture

• Experience and understanding of software development lifecycle and technologies

• Hands on Experience in Data Analysis and writing SQL queries

• Hands on experience and writing and executing business/customer acceptance testing

• Proven great analytical, critical thinking and problem-solving abilities

• Proficiency in Agile methodologies and Software development management tools (Ex: Rally, Jira, ALM etc.).

• Proficiency in understanding the requirement, develop user story and acceptance criteria

• Ability to drive and manage technical design, development and testing and client implementation plans

• Ability to analyze complex data and make informed decisions

• Adaptable and capable of working in a fast-paced environment

• Proven excellent written and verbal communication skills

• Proven excellent organizational skills and attention to detail

Preferred Qualifications:

• Experience with soliciting and documenting business requirements/user stories

• Experience working with business and IT stakeholders across technology development lifecycle (Discovery, Design, Development, Test, and Launch phase)

• Functional knowledge of technical platforms such as Salesforce, Content Management Systems, Marketing, eCommerce Platforms See Less