Job id : 41249
Account Manager –LA (PLOT)
Account Manager –LA (PLOT)
Chennai
2 years ago
77 Applied
JOB ID:41249
Job details
Job Type
Full Time
Functional Area
Sales/Business Development/Client Servicing
Industry
Telecom/ISP
Education
Not Specified
Experience Required
5 - 10 Yrs
Key Skills Required
Sales, Business Development
Other Skills Required
Job Description
Job Purpose
- To manage the National customer relationship for India HQ accounts
- Build Relationship with the Key Buying center ( C- Levels) to influence deals globally
- Drive profitable revenue growth
- Deliver the best in class customer experience to our customers
- Increased market share from integrated product, service, mobile solution offerings, and fixed data product, WAN, LAN, SIP, WiFi etc.
- Deliver Revenue / TCV growth target in line with the DB
- Create Opportunities for Partnerships in Large Deals
- C – Level Customer stakeholder engagement and escalation contact for all customer experience
- Engagement with various stakeholders to deliver the VGE revenue growth for global market
- Create opportunities with focus on products as IPVPN, Cloud & Hosting, SD- WAN, MPLS, IOT, Fixed Voice, Mobility, etc.
- Own multi touch points and engagements in Customer organisation and internally
- Engage cross functionally to deliver a quality experience to the Customer
- Manage virtual teams in
Job Purpose
- To manage the National customer relationship for India HQ accounts
- Build Relationship with the Key Buying center ( C- Levels) to influence deals globally
- Drive profitable revenue growth
- Deliver the best in class customer experience to our customers
- Increased market share from integrated product, service, mobile solution offerings, and fixed data product, WAN, LAN, SIP, WiFi etc.
- Deliver Revenue / TCV growth target in line with the DB
- Create Opportunities for Partnerships in Large Deals
- C – Level Customer stakeholder engagement and escalation contact for all customer experience
- Engagement with various stakeholders to deliver the VGE revenue growth for global market
- Create opportunities with focus on products as IPVPN, Cloud & Hosting, SD- WAN, MPLS, IOT, Fixed Voice, Mobility, etc.
- Own multi touch points and engagements in Customer organisation and internally
- Engage cross functionally to deliver a quality experience to the Customer
- Manage virtual teams including delivery, solution, service, collections
- Collaboration with internal and external stakeholders
- Build discipline of usage of SFDC/ 1sf as appropriate and maintain forecast accuracy
- Adherence of sales processes including tariff approvals, Bid management, order management, A/c enlistment etc.
- Experience in managing global and a track record of large accounts/ enterprise solution selling
- Experience in complex change management and operating in a matrix, fast moving and technical
- Environment Experience in working in multi-cultural environment ability to manage an international and Distributed team.
- Team player, strong influence and relationship management skills, customer centric.
- Strong communication and decision making skills– ability to balance conflicting interests and ability to lead in a high-growth, high-uncertainty environments
- To learn new products and services so as to be updated with the Customer needs and market trends
- Apply the learning in own Customer scenario
- Required MBA
- Sales and cross functional work Experience of more than 5+Years
- Good knowledge of mobility, fixed and other communication technologies, technical Sales background preferable. Preferably worked with IT/ ITES/
- BPO organization
About Company
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
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