Job id : 41249
Account Manager –LA (PLOT)
  Chennai
   Vodafone Idea Limited        Chennai
  1 month ago      77 Applied
Job details

Job Type

  Full Time

Functional Area

Sales/Business Development/Client Servicing

Industry

Telecom/ISP

Education

Not Specified

Experience Required

  5 - 10 Yrs

Skills Required

   Sales,Business Development

Job Description

Job Purpose

  • To manage the National customer relationship for India HQ accounts
  • Build Relationship with the Key Buying center ( C- Levels) to influence deals globally
  • Drive profitable revenue growth
  • Deliver the best in class customer experience to our customers
  • Increased market share from integrated product, service, mobile solution offerings, and fixed data product, WAN, LAN, SIP, WiFi etc.

Key Result Areas/Accountabilities

  • Deliver Revenue / TCV growth target in line with the DB
  • Create Opportunities for Partnerships in Large Deals
  • C – Level Customer stakeholder engagement and escalation contact for all customer experience
  • Engagement with various stakeholders to deliver the VGE revenue growth for global market
  • Create opportunities with focus on products as IPVPN, Cloud & Hosting, SD- WAN, MPLS, IOT, Fixed Voice, Mobility, etc.
  • Own multi touch points and engagements in Customer organisation and internally
  • Engage cross functionally to deliver a quality experience to the Customer
  • Manage virtual teams including delivery, solution, service, collections
  • Collaboration with internal and external stakeholders
  • Build discipline of usage of SFDC/ 1sf as appropriate and maintain forecast accuracy
  • Adherence of sales processes including tariff approvals, Bid management, order management, A/c enlistment etc.

Core Competencies, Knowledge, Experience

  • Experience in managing global and a track record of large accounts/ enterprise solution selling
  • Experience in complex change management and operating in a matrix, fast moving and technical
  • Environment Experience in working in multi-cultural environment ability to manage an international and Distributed team.
  • Team player, strong influence and relationship management skills, customer centric.
  • Strong communication and decision making skills– ability to balance conflicting interests and ability to lead in a high-growth, high-uncertainty environments
  • To learn new products and services so as to be updated with the Customer needs and market trends
  • Apply the learning in own Customer scenario

Must have technical / professional qualifications

  • Required MBA
  • Sales and cross functional work Experience of more than 5+Years
  • Good knowledge of mobility, fixed and other communication technologies, technical Sales background preferable. Preferably worked with IT/ ITES/
  • BPO organization