TransUnion CIBIL Limited

Mission & Values

“Our mission is to create information solutions that enable businesses to grow and give consumers faster, cheaper access to credit and other services.

We create value for our members by helping them manage risk and devise appropriate lending strategies to reduce costs and increase portfolio profitability. With comprehensive, reliable information on consumer and commercial borrowers, they are able to make sound credit decisions about individuals and businesses.

By collecting, analyzing, and delivering information on the credit histories of millions of borrowers, we empower our members to plan their strategies with greater prudence. We understand our customers’ evolving needs and create solutions that help them innovate and grow, simultaneously creating our own opportunities to reinvest and thrive.

Our initiatives have helped drive growth in lending over the last decade. We will continue to invest in content, insights, products and solutions across all sectors. We are also committed to being a partner in the national effort to improve financial literacy, inclusion and protection.

We call this Information for Good.”

“At TransUnion CIBIL, we believe that data represents the socioeconomic foundation that many global societies are built upon. Smarter decisions, healthier bottom lines, stronger communities, personal empowerment, greater certainty, thriving economies and brighter futures can all be realized on a global scale through the information we deliver.

We take immense pride in playing a pivotal role in catalyzing the BFSI industry in the country. We got here by tapping into each one’s entrepreneurial spirit, which fuels our excitement and passion of wanting to make a difference in the lives of our clients and consumers.

What is excitement and passion for us? We define it as a blend of curiosity, an ability to unlearn and yet continuously learn, able to connect with meaning and, finally, the drive to execute ideas till the last mile is achieved. This passion helps us focus on continuous improvement, creative problem solving and collaboration which ensures delivery excellence.”

“Our Values & Beliefs:

Integrity: We act with honesty, trust and respect in all of our interactions and in everything we do. Our commitment to security and accuracy moves businesses forward.

People: We recognize that each of us is essential to our success.

Customers: We earn trust and build lasting relationships by delivering what we promise.

Innovation: We aspire to deliver tomorrow’s solutions today.

The beliefs that help us win…

I think like a customer: I put myself in customers’ shoes so that I can anticipate their needs and be ready with solutions. Their goals are my goals.

I make a difference and so do you: I embrace our diversity and recognize the value and contribution of each individual. I am part of a team and understand how my own work contributes to our wins and losses.

I own it: I hold myself and others accountable. I own my successes and learn from my failures.

I say what I need to say: I engage in and embrace candid, direct communication, as well as honest and healthy debate.

I innovate and inspire: I bring new ideas to my work and inspire others to do the same. I am a catalyst for change and am willing to act on my ideas to move our company forward and upward.

I act decisively and get things done: I make timely, informed and clear decisions. I move with speed and agility to get things done and deliver results.

We aim high and are reaching new heights every day. These values stand behind the decisions we make every day, as well as our relationships at work and with the customers we serve. We believe in the power to achieve and are taking it in bold new directions.”

At TransUnion, sustainability is integral to the company’s belief in Information for Good. The company’s sustainability programming addresses the ESG risks and opportunities most salient for information services companies like TransUnion, and programmatic efforts place a premium on consumer protection, workforce, external impacts, and the overall resilience of the company’s operations.  In addition, TransUnion maintains programming and policies covering a range of other topics, including natural resource management, supply chain management and human rights.

TransUnion CIBIL believes in keeping the overall wellbeing of society at the core of its values and purpose; Corporate Social Responsibility (CSR) is a vital pillar of the company’s continual success. The CSR Committee of the Board formulates policy, recommends activities and monitors the implementation. The stated Vision is “Enriching lives through education & skills to create financial independence.” The company’s corporate values of sustainability, trust, integrity and fairness are guidelines for actions. The core value of Sustainability is aligned to taking “utmost care of society” by creating awareness about the less privileged and encouraging the practice of “Giving Back”. Under GoodWorks@TransUnion CIBIL, the company has executed a series of sustainable programs that promote primary and professional education, thus creating livelihood opportunities to mainstream economically and socially challenged groups into the cycle of growth, development and empowerment.

TransUnion Technology

At TransUnion, the environment is dynamic and fast-paced; the Global Technology team is highly curious, and growth is driven by imagination and product ideas. Global Technology is robust and exciting, enthusiastically executing against innovative platforms, virtualization and open-source technology. The team’s passion for what they do is built on a foundation of advanced technologies and uncompromising policies toward information security, business ethics and corporate governance.  There's enough opportunity here for people to be involved in solutions that allow them to continually grow. The environment is a tech sandbox, combining experimentation and new ways of working with classic technical discipline. The technology team directly affects the company’s success through a nimble, strategic environment of data, capabilities and talent. From data virtualization to open-source technologies to deep research and development, the technology team uses the latest to create the newest.