Applied Successfully!
Thank you for applying on this job post, We will get back to you shortly, Meanwhile start browsing our other jobs
Job id : 31906

Remote Desktop Support

Remote Desktop Support

  Bangalore / Bengaluru
   Capgemini        Bangalore / Bengaluru
  4 years ago      247 Applied

JOB ID:31906

Job details

Job Type

  Full Time

Functional Area

Software Development

Industry

IT-Software/Software Services

Education

Not Specified

Experience Required

  4 - 5 Yrs

Key Skills Required

  Software Development

Other Skills Required

 

Job Description

Short Description -
  • Remote Desktop Support-Mumbai ;F2F exclusive Diversity drive for Women professionals on March 16
  • Competencies Required Desktop Engineer experience in Installing, Troubleshooting Win OS/desktop issues.
  • Experience in remote desktop support and troubleshooting.
Qualifications -
  • BE/BTECH/MBA/MCA/BCA/ME/BCA etc.
Job Responsibilities -
  • Remote Desktop Support-Mumbai ;F2F exclusive Diversity drive for Women professionals on March 16
  • Competencies Required Desktop Engineer experience in Installing, Troubleshooting Win OS/desktop issues.
  • Experience in remote desktop support and troubleshooting
  • Understanding of scripting/troubleshooting issues related to it.
  • Workstation performance issues troubleshooting
  • Experience in Microsoft Office 2007 /Experience in Microsoft Internet Explorer 8
  • L1 support/ L2 support/ L3 support
  • Handling tickets and resolving incidents via tools.
  • Good in terms of logical approach towards troubleshooting issues related to MS Office applications/other applications.
  • Experience on techni
...  See More
Short Description -
  • Remote Desktop Support-Mumbai ;F2F exclusive Diversity drive for Women professionals on March 16
  • Competencies Required Desktop Engineer experience in Installing, Troubleshooting Win OS/desktop issues.
  • Experience in remote desktop support and troubleshooting.
Qualifications -
  • BE/BTECH/MBA/MCA/BCA/ME/BCA etc.
Job Responsibilities -
  • Remote Desktop Support-Mumbai ;F2F exclusive Diversity drive for Women professionals on March 16
  • Competencies Required Desktop Engineer experience in Installing, Troubleshooting Win OS/desktop issues.
  • Experience in remote desktop support and troubleshooting
  • Understanding of scripting/troubleshooting issues related to it.
  • Workstation performance issues troubleshooting
  • Experience in Microsoft Office 2007 /Experience in Microsoft Internet Explorer 8
  • L1 support/ L2 support/ L3 support
  • Handling tickets and resolving incidents via tools.
  • Good in terms of logical approach towards troubleshooting issues related to MS Office applications/other applications.
  • Experience on technical support for Microsoft Office Applications like Microsoft Word, Excel, PowerPoint and Access
  • Good Communication skills
  • Ability to do RCA on complicated issues / Good to have knowledge in ITIL framework
  • Experience Profile Must have experience in End user support, infrastructure and service request management
  • Should work independently; Should be proactive to identify the problem and work for solution.
See Less
About Company

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.

 

Capgemini in India comprises over 150,000 team members working across 13 locations: Bangalore, Bhubaneswar, Chennai, Coimbatore, Gandhinagar, Gurugram, Hyderabad, Kolkata, Mumbai, Noida, Pune, Salem and Tiruchirappalli. ...  See More

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.

 

Capgemini in India comprises over 150,000 team members working across 13 locations: Bangalore, Bhubaneswar, Chennai, Coimbatore, Gandhinagar, Gurugram, Hyderabad, Kolkata, Mumbai, Noida, Pune, Salem and Tiruchirappalli.

 

Who We Are

We at Capgemini, are a diverse global collective of more than 340,000 strategic and technological experts who are passionate about finding new ways technology can help our clients, our people, and our communities get the future they want.

Capgemini’s seven Values were chosen by our founder Serge Kampf and are at the heart of our culture and identity. From our approach to ethics to the way we interact with one another, honesty, boldness, trust, freedom, team spirit, modesty, and fun guide and inspire all we do and have led to us being recognized as one of the World’s Most Ethical Companies by the Ethisphere Institute 10 years in a row. Every day, we strive to operate in an exemplary manner and earn the trust of everyone we work with and the communities we serve.

 

Our Purpose

At Capgemini, we are driven by a shared purpose: Unleashing Human Energy Through Technology For An Inclusive And Sustainable Future.

 

Our People Promise

Our Brand promise - Get The Future You Want - captures the spirit of our people and is committed to bringing to life our Group-wide Capgemini Purpose, stated above We want our teams, clients, partners, and communities to feel that change can happen the way they want it!

 

What We Do

We help today’s leading companies transform and manage their businesses through technology to shape the future of their industries and drive tangible business impact. We apply a breadth of expertise to address the full range of business needs across four areas: Strategy and transformation, applications and technology, engineering, and operations. We work with 85% of the 200 largest public companies on the Forbes Global 2000 list. See Less