Currently CHRO at Quatrro which is a leading BPM Service provider, Alok has had an enriching career journey spanning more than 25 years spread across Hospitality, Telecom and Engineering industries in Operations, Learning & Development and Human Resources. In addition to experience in the industry, Alok also held a faculty position at the Institute of Hotel Management, New Delhi where he taught Hotel Operations Management.
As an early mover into the BPM space, Alok had the opportunity to contribute in building people practices in this industry. Staunch believer in the power of technology and automation and has effectively leveraged technology to bring home its advantages in all aspects of HR and Learning. His core strengths are in the areas of design, development and implementation of strategic people interventions.