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Job id : 41831

Virtual Customer Service Associate - Jaipur

Virtual Customer Service Associate - Jaipur

Client of

Qween.in

  Jaipur
   Client of Qween.in        Jaipur
  2 years ago      40 Applied

JOB ID:41831

Job details

Job Type

  Work From Home

Functional Area

Sales/Business Development/Client Servicing,Customer Service/ Telecalling/ Back Office Operations

Industry

Internet/E-Commerce/Startups

Education

Not Specified

Experience Required

  1 - 2 Yrs

Salary

  2 - 2.5 Lakhs

Key Skills Required

  client servicing, customer service

Other Skills Required

 

Languages

English

Job Description

An American multinational technology companythat focuses on e-commerce,is looking to hire Virtual Customer Support Associates. It is the responsibility of the associates to ensure uninterrupted internet connectivity and ‘work-like’ environment at home location so that they can deliver their best in terms of productivity and quality.Please apply only if you're currently residing in JaipurYour current residence and the address mentioned in your id proof must be the same.Job description:Login as per your shift.
Handling contacts and leads
Be in touch with team managers for team meetings
Associates can reach out to company Process Helpline for any process policy related queries
Functional abilities:
Ability to utilize a variety of software tools to navigate customer accounts.
Excellent communication skills (written and verbal). Good comprehension& composition skills
Maintain regular and reliable attendance, including the daily schedule as assigned.
Flexible with the working schedule; may be exp






...  See More
An American multinational technology companythat focuses on e-commerce,is looking to hire Virtual Customer Support Associates. It is the responsibility of the associates to ensure uninterrupted internet connectivity and ‘work-like’ environment at home location so that they can deliver their best in terms of productivity and quality.Please apply only if you're currently residing in JaipurYour current residence and the address mentioned in your id proof must be the same.Job description:Login as per your shift.
Handling contacts and leads
Be in touch with team managers for team meetings
Associates can reach out to company Process Helpline for any process policy related queries
Functional abilities:
Ability to utilize a variety of software tools to navigate customer accounts.
Excellent communication skills (written and verbal). Good comprehension& composition skills
Maintain regular and reliable attendance, including the daily schedule as assigned.
Flexible with the working schedule; may be expected to work during weekends, holidays, and events.
Need to have a dedicated private, ergonomic workspace (Desk & a Chair) that is free from disturbance.
Must have an internet connection with a bandwidth of 10 Mbps or higher connected through LAN cable.
Logistical support provided by the company:Dedicated laptop/desktop + VPN tokens + Headset
Hiring and onboarding process:Applicant should have identity proof - PAN card (mandatory) +any other government issued identity card.
Applicant should have documents pertaining to educational qualification(s) + previous work experience(s).
Compensation & Benefits:Fixed monthly salary
PF of basic salary
Internet allowance
Food coupons
Medical + Life + Accident insurance
See Less
Additional Information
Shift Timings
About Company
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