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Job id : 43768

Transaction Risk Investigator

Transaction Risk Investigator

  Hyderabad
   Amazon        Hyderabad
  2 years ago      1353 Applied

JOB ID:43768

Job details

Job Type

  Full Time

Functional Area

Accounting / Finance / Tax / CS / Audit,Operations,Research/Analytics/Business Intelligence/Big data

Industry

Internet/E-Commerce/Startups

Education

Not Specified

Experience Required

  1 - 5 Yrs

Key Skills Required

  risk assessment

Other Skills Required

 

Job Description

Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team in Hyderabad. Candidates will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk. Ideal applicants will have experience in the ecommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace. All candidates will be analytical and capable of succeeding in a fast-paced team environment.The Transaction Risk Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.
The Transac...  See More
Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team in Hyderabad. Candidates will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk. Ideal applicants will have experience in the ecommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace. All candidates will be analytical and capable of succeeding in a fast-paced team environment.The Transaction Risk Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.
The Transaction Risk Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.
BASIC QUALIFICATIONSEducational Qualification:
Graduation of any stream
Communication Skills :
Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response
Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers
PREFERRED QUALIFICATIONS
Problem Solving Skills :
• Demonstrated ability to work independently and make complex investigation decisions with little to no guidance
• Excellent problem solving skills
• Demonstrated ability to analyze problems logically
• Self-disciplined, diligent, proactive and detail oriented
• Strong time management and organizational skills
• Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent
• Excellent ability to determine situational needs and provide appropriate solutions
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About Company

Come build the future with us
Amazon.com was launched in 1995 with the mission “to be Earth’s most customer-centric company.” What does this mean? It's simple. We're a company that obsesses over our customers. Our actions, goals, projects, programs and inventions begin and end with the customer top of mind. In other words, we start with the customer and work backwards. When we hit on something that is really working for customers, we double-down on it with hopes to turn it into an even bigger success. 

 

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

 

We strive to have a positive impact on customers, employees, small businesses, the economy, and communities where we’re located. 

 

Amazonians are smart, passionate builders with different backgrounds and goals, who share a common desire to always innovate on behal

...  See More

Come build the future with us
Amazon.com was launched in 1995 with the mission “to be Earth’s most customer-centric company.” What does this mean? It's simple. We're a company that obsesses over our customers. Our actions, goals, projects, programs and inventions begin and end with the customer top of mind. In other words, we start with the customer and work backwards. When we hit on something that is really working for customers, we double-down on it with hopes to turn it into an even bigger success. 

 

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

 

We strive to have a positive impact on customers, employees, small businesses, the economy, and communities where we’re located. 

 

Amazonians are smart, passionate builders with different backgrounds and goals, who share a common desire to always innovate on behalf of our customers.

 

This is what unites Amazonians across teams and geographies as we strive to delight our customers and make their lives easier, one innovative product, service, and idea at a time.

 

The scope and scale of our mission drives us to seek diverse perspectives, be resourceful, and navigate through ambiguity. See Less