Bangalore / Bengaluru
4 years ago
25 Applied
JOB ID:31688
Job Type
Full Time
Functional Area
Accounting/Finance/Tax/CS/Audit
Industry
Oil/Gas/Power/Energy
Education
Not Specified
Experience Required
2 - 5 Yrs
Key Skills Required
Accounting
Other Skills Required
Job Description
1) Identify Gaps in all aspects of site performance (including service and 'people') for geographical area and mandate, advice or offer Retailer/Dealers Shell-recommended tools, processes and support to help them to profitably deliver the Customer Commitment at the Retail site and to develop the business for the mutual benefit of both the Retailer/Dealer and Shell.
2) Maximizing all sales development potential whilst protecting Shell's interests, through the coaching and motivating of Retailer/Dealer
3) Manage and maintain positive Retailer/Dealer relationships, supporting them to achieve and maintain top class site performance (including counseling to under performing sites).
Customers:
* Ensure consistent delivery of Customer Commitment by managing contract compliance using the Territory Manager Sit... See More
1) Identify Gaps in all aspects of site performance (including service and 'people') for geographical area and mandate, advice or offer Retailer/Dealers Shell-recommended tools, processes and support to help them to profitably deliver the Customer Commitment at the Retail site and to develop the business for the mutual benefit of both the Retailer/Dealer and Shell.
2) Maximizing all sales development potential whilst protecting Shell's interests, through the coaching and motivating of Retailer/Dealer
3) Manage and maintain positive Retailer/Dealer relationships, supporting them to achieve and maintain top class site performance (including counseling to under performing sites).
Customers:
* Ensure consistent delivery of Customer Commitment by managing contract compliance using the Territory Manager Site Review (TMSR).
People:
* Coach, support and advice Retailers using the appropriate tools (thereby closing any identified gaps to the Customer Commitment)
* Manage Retailer Screening and Retailer Induction processes
* Ensuring that the Retailer trains and develops their staff, and understands the importance of People in delivering the Customer Commitment, sharing and coaching on Shell tools and processes as appropriate
HSSE:
* Develop and maintain a strong HSSE culture within geographical area
* Deliver agreed HSSE targets for geographical area
* Protect Shell's interest by ensuring that all HSSE standards and procedural compliance are adhered to and stakeholder relationships are managed pro-actively
Operational Excellence:
* Plan and conduct site visits in accordance with Call Planning Cycle tool
* Provide counseling to Retailer on cost efficiency and site profitability
* Implementation and ongoing support of Marketing and Network initiatives
4. Deliver Sales & Operations targets for geographical area through regular reviews and appropriate action plans.
5) Ensure Retailer/Dealer implement all areas of the Customer Commitment and ensure compliance with the Site Operations/HSSE standards, contracts and manuals.
6) Manage and maintain a territory plan through planned renewals/renegotiations and acquiring new sites through prospecting.
7) Play a leading role in implementing the local retail strategy in order to secure the best possible network coverage while maximizing the shareholder interests
8) Ensuring that Dealers' and retailers actions do not damage Shell's Reputation.
9) Ensuring that the retailers trains and develops their staff, and understands the importance of people in delivering the Customer Commitment.
* Demonstration of the aspired Enterprise First behaviors (Leadership, Accountability, Teamwork) and Shell core values (Honesty, Integrity, Respect for People)
* Strong team member with excellent communications skills; and able to work within a virtual team
* Broad competence in Retail Sales & Operations
* Demonstrable competence in implementing standard processes, achieving sales targets, building relationships with Shell Retailers, delivering Retail Customer Commitment.
Main dimensions:
* Ensure volume growth according to T&R- Fuels, CR and Lubricants
* Manage 16 CO sites and 3 DO sites in the Tamil Nadu
*Smooth opening of future NTIs in the territory
* Provide new high quality leads for all platforms: CO, DO
Requirements :- Demonstration of the aspired Shell Group and Retail One behaviors (External Focus, Commercial Mindset, Delivery, Speed and Simplicity) and core values (Honesty, Integrity, Respect for People)
- Strong team member of sales and cross functional teams with excellent communication skills
- Good understanding of Retail business
- Demonstrable competence in implementing standard processes, achieving sales targets, building relationships with Shell Dealers and Retailers, delivering Retail CVP.
Commercial Competences:
1. Selling and Negotiating
2. Channel Management
3. Applying Customer Value Proposition
4. Commercial & Economic Acumen
5. Value Chain Understanding
6. Managing Customer Experience
7. Retail Site Operations
8. Generating Insights
Competence:
Demonstrated evidence of Enterprise first values and behaviors will be taken into account during the selection process.
Authenticity
Collaboration
Performance
Growth
Champions Customer and Stakeholder Focus
Demonstrates Self Mastery
Demonstrates Courage
* Demonstrate knowledge of selling techniques and negotiations skills
* Professional work style including conflict handling and building long-lasting relations
* Work according existing and new processes and standards and still be creative
* Proven ability to show initiative and self-start
* Proven track-record of persistency and maximize business opportunities
* Experienced networker (both internally and externally)
* Proven performance even at times of great change under strong pressure. See Less
Shell is an international energy company with expertise in the exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals. We use advanced technologies and take an innovative approach to help build a sustainable energy future. We invest in power, including from renewable sources such as wind and solar. We also invest in electric vehicle charging and low-carbon fuels for transport, such as advanced biofuels and hydrogen.
Our operations are divided into our businesses: Integrated Gas and Upstream, and Downstream, Renewables and Energy Solutions. Our Projects & Technology organisation manages the delivery of Shell’s major projects and drives our research and innovation.
Our purpose
Shell’s purpose is to power progress together by providing more and cleaner energy solutions. We believe that rising standards of living for a growing global population are likely to continue to drive demand for energy, including o
... See MoreShell is an international energy company with expertise in the exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals. We use advanced technologies and take an innovative approach to help build a sustainable energy future. We invest in power, including from renewable sources such as wind and solar. We also invest in electric vehicle charging and low-carbon fuels for transport, such as advanced biofuels and hydrogen.
Our operations are divided into our businesses: Integrated Gas and Upstream, and Downstream, Renewables and Energy Solutions. Our Projects & Technology organisation manages the delivery of Shell’s major projects and drives our research and innovation.
Our purpose
Shell’s purpose is to power progress together by providing more and cleaner energy solutions. We believe that rising standards of living for a growing global population are likely to continue to drive demand for energy, including oil and gas, for years to come. At the same time, the need to tackle climate change means there is a global transition under way to a low-carbon energy system.
Our people
Our people are essential to the successful delivery of the Shell strategy and to sustaining business performance over the long term. Performing competitively in the evolving energy landscape requires competent and empowered people working safely together across Shell. We believe that diverse teams led by inclusive leaders deliver better safety and business performance.
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