Job id : 33006
Tele-Marketing Executive
Tele-Marketing Executive
Mumbai / Navi Mumbai
4 years ago
20 Applied
JOB ID:33006
Job details
Job Type
Full Time
Returnee Program
Functional Area
Customer Service/ Telecalling/ Back Office Operations
Industry
Advertising/PR/MR/Events,Media/Publishing/Entertainment/Animation
Education
Not Specified
Experience Required
2 - 5 Yrs
Salary
1.5 - 2
Key Skills Required
Sales, Multi-channel Marketing, Call Centers, Cold Calling
Other Skills Required
Languages
English,Hindi
Job Description
We are looking for a Business Relationship Executive (Tele-Marketing Executive Skills) to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image. In this role, you will be responsible for TELE-CALLING clients, educating them about our Events (www.retailjewellerindiaawards.com) and (www.retailjewellerindiaforum.com) and Publishing Magazines (www.emag.retailjewellerindia.com), and websites (www.retailjewellerindia.com) (www.theretailjeweller.com) andguiding them to make the best decisions. You’ll also play a key part in generating new business by identifying opportunities for potential sales.To succeed in this role, you should be an excellent communicator in English and Hindi, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.Ultimately, you’l... See More
We are looking for a Business Relationship Executive (Tele-Marketing Executive Skills) to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image. In this role, you will be responsible for TELE-CALLING clients, educating them about our Events (www.retailjewellerindiaawards.com) and (www.retailjewellerindiaforum.com) and Publishing Magazines (www.emag.retailjewellerindia.com), and websites (www.retailjewellerindia.com) (www.theretailjeweller.com) andguiding them to make the best decisions. You’ll also play a key part in generating new business by identifying opportunities for potential sales.To succeed in this role, you should be an excellent communicator in English and Hindi, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.Ultimately, you’ll maintain strong relationships with ourcompany’s clientsto boost our brand and profits in the long-run.Responsibilities:
· Building positive relationships with customers via Tele-Marketing / Whatsapp / Email Interactions· Assisting with generating new business· Identifying opportunities for greater profits· Understand customer needs and develop plans to address them· Identify key staff in client companies to cultivate profitable relationships· Resolve customer complaints quickly and effectively· Forward upselling and cross-selling opportunities to the sales team· Promote high-quality sales, supply and customer service processes· Aim to preserve customers and renew contracts· Approach potential customers to establish relationships· Gain solid knowledge of competitorsRequirements
· Willingness to develop an in-depth understanding of the business and related services.· 3+ years of experience in a tele-sales or customer service role.· Outgoing and customer-oriented attitude.· Problem-solving attitude· Excellent communication skills· Aptitude for fostering positive relationships· Teamwork and leadership skills· Customer-oriented mindset· Graduate / Bachelor’s degree in business, marketing, management, or related field. See Less
About Company
The Retail Jeweller India is a Media Company based in Mumbai, India. The company publishes - The Retail Jeweller Magazine and Market Tabloid, India s favourite business magazine and tabloid of jewellery retailers. The company also organises the - Retail Jeweller India Awards, India s most prestigious and elite event for jewellery retailers.
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