Mumbai
2 years ago
33 Applied
JOB ID:44061
Job Type
Full Time
Functional Area
Technical staff/Support
Industry
Internet/E-Commerce/Startups
Education
Not Specified
Experience Required
10 - 15 Yrs
Key Skills Required
software design or development, content distribution/cdn, scripting/automation, database architecture, ip networking, it security, big data/hadoop/spark, operations management, service oriented architecture, aws cloud services, infrastructure / troubleshooting / systems administration / networking / devops /
Other Skills Required
Job Description
Amazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.”As an increasing number of enterprises move their critical systems to the cloud, Amazon Internet Services Private Limited (AISPL) is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Sr. Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to larg... See More
Amazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.”As an increasing number of enterprises move their critical systems to the cloud, Amazon Internet Services Private Limited (AISPL) is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Sr. Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises.As a Sr. Technical Consultant, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will get your hands dirty, troubleshooting application, network, database, and architectural challenges using a suite of internal AWS Cloud tools as well as your existing knowledge and toolkits. We are seeking individuals with strong backgrounds in I.T. Consulting and in any of these related areas such as Solution Designing, Application and System Development, Database Management, Big Data and Analytics, DevOps Consulting, and Media technologies. Knowledge of programming and scripting is beneficial to the role.Every day will bring new and exciting challenges on the job while you:
§ Learn and use groundbreaking Cloud technologies.
§ Interact with leading technologists around the world.
§ Work on critical, highly complex customer problems that may span multiple AWS Cloud services.
§ Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.
§ Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues.
§ Write tutorials, how-to videos, and other technical articles for the customer community.
§ Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services.
§ Drive projects that improve support-related processes and our customers’ technical support experience.
§ Assist in Design/Architecture of AWS and Hybrid cloud solutions.
§ Help Enterprises define IT and business processes that work well with cloud deployments.
§ Be available outside of business hours to help coordinate the handling of urgent issues as needed.
This job is applicable to both Mumbai and Pune locations.
BASIC QUALIFICATIONS
§ Bachelor’s Degree in Computer Science, IT, Math, or related discipline required, or equivalent work experience.
§ 10+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment.
§ External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences.
§ Track record of ramping up quickly in an evolving and challenging role.
§ Ability to manage multiple tasks and projects in a fast-moving environment.
§ Proven track record of exceptional customer focus.
§ Be mobile and travel to client locations as needed.PREFERRED QUALIFICATIONS
§ Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, IP Networking, IT Security, Big Data/Hadoop/Spark, Operations Management, Service Oriented Architecture etc.
§ Experience in a 24x7 operational services or support environment.
§ Experience with AWS Cloud services and/or other Cloud offerings. See Less
Come build the future with us
Amazon.com was launched in 1995 with the mission “to be Earth’s most customer-centric company.” What does this mean? It's simple. We're a company that obsesses over our customers. Our actions, goals, projects, programs and inventions begin and end with the customer top of mind. In other words, we start with the customer and work backwards. When we hit on something that is really working for customers, we double-down on it with hopes to turn it into an even bigger success.
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.
We strive to have a positive impact on customers, employees, small businesses, the economy, and communities where we’re located.
Amazonians are smart, passionate builders with different backgrounds and goals, who share a common desire to always innovate on behal
... See MoreCome build the future with us
Amazon.com was launched in 1995 with the mission “to be Earth’s most customer-centric company.” What does this mean? It's simple. We're a company that obsesses over our customers. Our actions, goals, projects, programs and inventions begin and end with the customer top of mind. In other words, we start with the customer and work backwards. When we hit on something that is really working for customers, we double-down on it with hopes to turn it into an even bigger success.
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.
We strive to have a positive impact on customers, employees, small businesses, the economy, and communities where we’re located.
Amazonians are smart, passionate builders with different backgrounds and goals, who share a common desire to always innovate on behalf of our customers.
This is what unites Amazonians across teams and geographies as we strive to delight our customers and make their lives easier, one innovative product, service, and idea at a time.
The scope and scale of our mission drives us to seek diverse perspectives, be resourceful, and navigate through ambiguity. See Less
