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Job id : 38143

Senior Program Manager

Senior Program Manager

Amazon

  Chennai
   Amazon        Chennai
  4 years ago      123 Applied

JOB ID:38143

Job details

Job Type

  Work From Home

  Returnee Program

Functional Area

Operations,Project Management/Site engineering,Research/Analytics/Business Intelligence/Big data

Industry

Internet/E-Commerce/Startups

Education

MBA -Other Management

Experience Required

  8 - 12 Yrs

Key Skills Required

  Program mgmt, PMP, Six Sigma, Analytical Skills, Problem Solving, Project Management

Other Skills Required

 
  • Job Details
  • Job Description
  • About Company

Job Description

Senior Program ManagerAmazon.com, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. Today, we operate retail websites in nine countries, offering millions of products in more than 40 categories worldwide, and we still like to work hard, have fun and make history!Job DescriptionThe Senior Program Manager – CMT Benchmarking will lead key strategic programs spanning global cross- functional teams in support of pricing strategy implementation and process optimization.He/She will also manage Program Managers and technical operations managers and analysts responsible for operations and program management of pricing systems initiatives for Amazon marketplaces across the globe. The job involve...  See More
Senior Program ManagerAmazon.com, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. Today, we operate retail websites in nine countries, offering millions of products in more than 40 categories worldwide, and we still like to work hard, have fun and make history!Job DescriptionThe Senior Program Manager – CMT Benchmarking will lead key strategic programs spanning global cross- functional teams in support of pricing strategy implementation and process optimization.He/She will also manage Program Managers and technical operations managers and analysts responsible for operations and program management of pricing systems initiatives for Amazon marketplaces across the globe. The job involves end to end business planning including but not limited to creating annual plans and strategy for execution, ensuring operational rigor, designing high business impact processes and identifying automation possibilities that drives process efficiency.He/she will be the strategic point of contact to business, operations and tech teams of Amazon worldwide and must therefore be comfortable and confident liaising with remote global teams in business and technology at senior leadership levels.He/She will manage business impact via functional activities and will be accountable for designing and delivering on all KPIs of the same.The individual will interface and drive agenda with the operations & technology teams and build scalable solutions and in addition he/she will be responsible for ensuring the safety, security and integrity of Amazon’s systems and data.The role involves influencing peers and stakeholders in other functions to achieve functional and business goals assigned.A successful candidate in this role will have the ability to work at all levels of detail to accomplish team/organization goals. He or she will identify individual strengths of team members and contribute to talent advancement along with succession planning opportunities within the company.The ideal candidate actively seeks to understand Amazon’s core business values and initiatives, and translates those into everyday practices.Some of the key result areas include, but not limited to:• Responsibility for defining and driving functional/business goals.• Forming and managing cross-functional project teams to drive key programs for our customers.• Building a data oriented culture, adoption of technology solutions and process improvement projects to achieve business goals.• Solving operational problems using technology and liase with the technology and operational teams in identifying use cases/requirements, implementing sustainable solutions and scaling them effectively to support Amazon Pricing operations worldwide.• Managing stakeholder communication across multiple lines of business on various project milestones, process changes, escalations, etc.• Designing and developing strong relationships with senior stakeholders in the Retail business.• Ensuring high quality standards for interviewing and hiring employees at all levels of the organization.• Owning specific people programs on coaching and development and team engagement.Basic Qualifications:• 8+ yrs work experience in Program mgmt. with at least 3+yrs of experience managing managers (indirect management).• Has a background in quantitative decision making, ability to drive business metrics, automate operational tasks, thereby driving process excellence and adoption of different tools and resources.• Exposure to working with technology teams and solving operational issues using technology• Has managed critical support functions and processes, with end to end business responsibility.• Strong analytical, mediation and problem resolution skills.• Track record of employee development (including an emphasis on selection and retention).• Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning.• Skilled in collaborative management environment, succeeding through regular meetings and clear formal and informal communication with members of the remote and local management teams.• Demonstrated ability to hire and develop strong tech-operations team members and leaders• Proven expertise and ability to develop processes and procedures which will enhance the overall efficiency with a strong bias towards automation in all operational tasks.• Ability to work effectively & independently in a fast-paced environment with tight deadlines• Excellent written and oral communication skills as well as team and stakeholder management skills.Preferred Qualifications:• Masters Degree/MBA(Ops/Strategy), Certification in Project Management/process excellence (PMP, Six Sigma)• Experience with presenting to and influencing at all levels within a large, cross-functional organization.• Exposure to working with technology teams and solving operational issues using technology• Experience/Certification in process excellence (PMP, Six Sigma)• Demonstrated leadership and ability to drive projects and ensure closure within stipulated timelines• To receive security clearance all candidates must undergo a background check.Contract Type:6 months Internship program See Less
Additional Information
Flexibility Provided
About Company

Come build the future with us
Amazon.com was launched in 1995 with the mission “to be Earth’s most customer-centric company.” What does this mean? It's simple. We're a company that obsesses over our customers. Our actions, goals, projects, programs and inventions begin and end with the customer top of mind. In other words, we start with the customer and work backwards. When we hit on something that is really working for customers, we double-down on it with hopes to turn it into an even bigger success. 

 

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

 

We strive to have a positive impact on customers, employees, small businesses, the economy, and communities where we’re located. 

 

Amazonians are smart, passionate builders with different backgrounds and goals, who share a common desire to always innovate on behal

...  See More

Come build the future with us
Amazon.com was launched in 1995 with the mission “to be Earth’s most customer-centric company.” What does this mean? It's simple. We're a company that obsesses over our customers. Our actions, goals, projects, programs and inventions begin and end with the customer top of mind. In other words, we start with the customer and work backwards. When we hit on something that is really working for customers, we double-down on it with hopes to turn it into an even bigger success. 

 

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

 

We strive to have a positive impact on customers, employees, small businesses, the economy, and communities where we’re located. 

 

Amazonians are smart, passionate builders with different backgrounds and goals, who share a common desire to always innovate on behalf of our customers.

 

This is what unites Amazonians across teams and geographies as we strive to delight our customers and make their lives easier, one innovative product, service, and idea at a time.

 

The scope and scale of our mission drives us to seek diverse perspectives, be resourceful, and navigate through ambiguity. See Less

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