Responsibilities of the job include:

• Answering calls, taking messages and handling correspondence
• Maintaining diaries and arranging appointments
• Typing, preparing and collating reports
• Filing
• Organising and servicing meetings (producing agendas and taking minutes)
• Managing databases
• Prioritising workloads
• Implementing new procedures and administrative systems
• Liaising with relevant organisations and clients
• Coordinating mail-shots and similar publicity tasks
• Logging or processing bills or expenses
• Acting as a receptionist and/or meeting and greeting clien

Key Skills

• Good communication, customer service and relationship-building skills
• Teamworking skills
• Organisation and time management skills
• Attention to detail
• Negotiation skills
• Assertiveness
• Flexibility
• Tact, discretion and diplomacy
• The ability to be proactive and use your initiative: to see what needs doing and to do it
• The ability to use standard software packages (eg Microsoft Office)and to learn bespoke packages if required