Job id : 34234
Product Support Lead
Product Support Lead
Client of
BrightJobsIndia
Bangalore / Bengaluru
4 years ago
JOB ID:34234
Job details
Job Type
Volunteer
Functional Area
Product management
Industry
IT-Software/Software Services
Education
Not Specified
Experience Required
8 - 16 Yrs
Key Skills Required
Oracle, Peoplesoft, Infor, Microsoft etc.
Other Skills Required
Job Description
Job Title: Product Support Lead
• Looking for a mature individual in Bangalore with experience doing support for enterprise grade applications such as Oracle, Peoplesoft, Infor, Microsoft etc. • Resumes from ladies coming back after a break welcome. Flexible work hours and partial work from home are possible.
Responsibilities
• Looking for a mature individual in Bangalore with experience doing support for enterprise grade applications such as Oracle, Peoplesoft, Infor, Microsoft etc. • Measurement of Support performance using key metrics • Provide team leadership to a young support team in how to better service customers.
Required Technical Skills
• Ability to analyse the issues that are reported. • Experience using systems like SalesForce/ RightNow/ Jira/ Zendesk as systems to manage Support tickets is a MUST
Other skills
• 8 +years of experience.
• Strong verbal and written communication skills.
• Strong analytical and reasoning skills.
• Quick learner and self-sta... See More
• Looking for a mature individual in Bangalore with experience doing support for enterprise grade applications such as Oracle, Peoplesoft, Infor, Microsoft etc. • Resumes from ladies coming back after a break welcome. Flexible work hours and partial work from home are possible.
Responsibilities
• Looking for a mature individual in Bangalore with experience doing support for enterprise grade applications such as Oracle, Peoplesoft, Infor, Microsoft etc. • Measurement of Support performance using key metrics • Provide team leadership to a young support team in how to better service customers.
Required Technical Skills
• Ability to analyse the issues that are reported. • Experience using systems like SalesForce/ RightNow/ Jira/ Zendesk as systems to manage Support tickets is a MUST
Other skills
• 8 +years of experience.
• Strong verbal and written communication skills.
• Strong analytical and reasoning skills.
• Quick learner and self-sta... See More
Job Title: Product Support Lead
• Looking for a mature individual in Bangalore with experience doing support for enterprise grade applications such as Oracle, Peoplesoft, Infor, Microsoft etc. • Resumes from ladies coming back after a break welcome. Flexible work hours and partial work from home are possible.
Responsibilities
• Looking for a mature individual in Bangalore with experience doing support for enterprise grade applications such as Oracle, Peoplesoft, Infor, Microsoft etc. • Measurement of Support performance using key metrics • Provide team leadership to a young support team in how to better service customers.
Required Technical Skills
• Ability to analyse the issues that are reported. • Experience using systems like SalesForce/ RightNow/ Jira/ Zendesk as systems to manage Support tickets is a MUST
Other skills
• 8 +years of experience.
• Strong verbal and written communication skills.
• Strong analytical and reasoning skills.
• Quick learner and self-starter who thrives in an environment of change.
Education
• Bachelor’s or Master’s Degree in Engineering or Business with Information Systems major from a reputed engineering college.
Job Location
• Bangalore, India See Less
• Looking for a mature individual in Bangalore with experience doing support for enterprise grade applications such as Oracle, Peoplesoft, Infor, Microsoft etc. • Resumes from ladies coming back after a break welcome. Flexible work hours and partial work from home are possible.
Responsibilities
• Looking for a mature individual in Bangalore with experience doing support for enterprise grade applications such as Oracle, Peoplesoft, Infor, Microsoft etc. • Measurement of Support performance using key metrics • Provide team leadership to a young support team in how to better service customers.
Required Technical Skills
• Ability to analyse the issues that are reported. • Experience using systems like SalesForce/ RightNow/ Jira/ Zendesk as systems to manage Support tickets is a MUST
Other skills
• 8 +years of experience.
• Strong verbal and written communication skills.
• Strong analytical and reasoning skills.
• Quick learner and self-starter who thrives in an environment of change.
Education
• Bachelor’s or Master’s Degree in Engineering or Business with Information Systems major from a reputed engineering college.
Job Location
• Bangalore, India See Less
Additional Information
Flexibility ProvidedAbout Company
We are Recruitment Consultancy. We have 200 + opening with our clients.
Recommended Companies
Recommended Events
