Mumbai / Navi Mumbai
4 years ago
26 Applied
JOB ID:31458
Job Type
Full Time
Functional Area
Purchase/Supply chain/Logistics
Industry
Courier/Logistics/Transportation
Education
Not Specified
Experience Required
8 - 15 Yrs
Key Skills Required
Strong Process and people leadership skills, standardization and process capability, Excellent communication skills both written and verbal.
Other Skills Required
Job Description
People Management:
• Responsible of all disputes tagged to said cluster/region
• Liase with stakeholders for closures within SLA
• Maintain shift plans and deploy resources in an optimal and effective manner
• Set SMART objectives for direct reports and have periodic feedback sessions aimed at providing positive feedback and establishing areas of improvement.
• Coach, mentor direct reports and SMEs to build up a strong succession plan and self-development of direct reports.
• Build up a scalable, dynamic team. Identify, nurture talented individuals in the team by coaching, empowering them in order to develop them.
Continuous Improvement:
• Continuously strive to improve Disputes Process, Customer Experience by identifying opportunities to eliminate, simplify and standardize.
• Inculcate systemic thinking in the team with an ability to look at upstream-downstream effect during decision making or implementing process changes.We are looking for• Strong leadership skills armed with decisive decision making
• Experience in managing large delivery organizations
• Ability to manage large cross location and cross cultural organization.
• Strong Process and people leadership skills.
• Ability to forge strong relationship and partnership with senior level stakeholders in clusters.
• Large scale improvement (standardization and process capability) implementation experience.
• Excellent communication skills both written and verbal. See Less
A.P. Moller - Maersk is an integrated container logistics company. Connecting and simplifying trade to help customers grow and thrive. With a dedicated team of over 76,000, operating in 130 countries, we go all the way to enable global trade for a growing world.
With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.
Join us as we strive to become true pioneers in global trade. Together we'll collaborate across continents, achieve great things and create a better tomorrow in a workplace where everyone can feel at home.
... See MoreA.P. Moller - Maersk is an integrated container logistics company. Connecting and simplifying trade to help customers grow and thrive. With a dedicated team of over 76,000, operating in 130 countries, we go all the way to enable global trade for a growing world.
With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.
Join us as we strive to become true pioneers in global trade. Together we'll collaborate across continents, achieve great things and create a better tomorrow in a workplace where everyone can feel at home. See Less
