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Job id : 38183

Manager- Operations

Manager- Operations

  Chennai
   Amazon        Chennai
  4 years ago      191 Applied

JOB ID:38183

Job details

Job Type

  Full Time

  Returnee Program

Functional Area

Operations

Industry

Internet/E-Commerce/Startups

Education

Not Specified

Experience Required

  6 - 10 Yrs

Key Skills Required

  Strong analytical, PMI, Lean, Six Sigma, people management

Other Skills Required

 

Job Description

Manager- OperationsJob Description:
  • The Manager – Operations, will lead and manage a team of high performing individuals, responsible for end to end pricing operations management of retail categories in various Amazon international marketplaces.
  • The job involves organizing, planning, prioritizing and scheduling work assignments, in addition to owning the production & quality KRAs for this team.
  • He/she will be the first point of contact to the retail teams of Amazon worldwide and must therefore be comfortable and confident liaising with remote teams.
  • He/She will manage performance measured on operations/business goals, and SLA metrics. the individual will interface and drive agenda with the automation & technology teams to build scalable solutions and in addition he/she will be responsible for ensuring the safety, security and integrity of Amazon’s systems and data.
  • The role involves influencing peers and stakeholders in other functions to achieve the operational and business goals assigned.
...  See More
Manager- OperationsJob Description:
  • The Manager – Operations, will lead and manage a team of high performing individuals, responsible for end to end pricing operations management of retail categories in various Amazon international marketplaces.
  • The job involves organizing, planning, prioritizing and scheduling work assignments, in addition to owning the production & quality KRAs for this team.
  • He/she will be the first point of contact to the retail teams of Amazon worldwide and must therefore be comfortable and confident liaising with remote teams.
  • He/She will manage performance measured on operations/business goals, and SLA metrics. the individual will interface and drive agenda with the automation & technology teams to build scalable solutions and in addition he/she will be responsible for ensuring the safety, security and integrity of Amazon’s systems and data.
  • The role involves influencing peers and stakeholders in other functions to achieve the operational and business goals assigned.
  • The successful candidate should have the ability to work at all levels of detail to accomplish team/organization goals.
  • He or she will identify individual strengths of team members and contribute to talent advancement along with succession planning opportunities within the company.
  • The ideal candidate actively seeks to understand Amazon’s core business values and initiatives, and translates those into everyday practices.
Some of the key result areas include, but not limited to:
  • Responsibility for meeting operational and business goals
  • Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goals
  • Managing stakeholder communication across multiple lines of business on operational milestones, process changes and escalations
  • Ensuring high quality standards for interviewing and hiring employees at all levels of the organization.
  • Executing specific people programs on coaching and development and team engagement.
  • The Manager – Operations, will lead and manage a team of high performing individuals, responsible for end to end pricing operations management of retail categories in various Amazon international marketplaces. The job involves organizing, planning, prioritizing and scheduling work assignments, in addition to owning the production & quality KRAs for this team.
  • He/she will be the first point of contact to the retail teams of Amazon worldwide and must therefore be comfortable and confident liaising with remote teams.
  • He/She will manage performance measured on operations/business goals, and SLA metrics. the individual will interface and drive agenda with the automation & technology teams to build scalable solutions and in addition he/she will be responsible for ensuring the safety, security and integrity of Amazon’s systems and data.
  • The role involves influencing peers and stakeholders in other functions to achieve the operational and business goals assigned.
  • The successful candidate should have the ability to work at all levels of detail to accomplish team/organization goals.
  • He or she will identify individual strengths of team members and contribute to talent advancement along with succession planning opportunities within the company.
  • The ideal candidate actively seeks to understand Amazon’s core business values and initiatives, and translates those into everyday practices.
Some of the key result areas include, but not limited to:
  • Responsibility for meeting operational and business goals
  • Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goals
  • Managing stakeholder communication across multiple lines of business on operational milestones, process changes and escalations
  • Ensuring high quality standards for interviewing and hiring employees at all levels of the organization.
  • Executing specific people programs on coaching and development and team engagement.
Basic Qualifications:
  • 6 yrs work experience with at least 2 yrs of people management exp.
  • Has the ability to drive business/operational metrics through quantitative decision making, and adoption of different tools and resources
  • Has experience in managing critical operational processes, with SLA responsibility
  • Possesses analytical, mediation and problem resolution skills.
  • Track record of employee development (emphasis on selection and retention).
  • Demonstrated leadership with a bias towards action and ownership.
  • Skilled in collaborative management, succeeding through clear formal and informal communication with members of the remote and local management teams.
  • Excellent written and oral communication skills To receive security clearance all candidates must undergo a background check
Preferred Qualifications:Masters Degree/MBA, Certification in process excellence (PMI, Lean, Six Sigma).Exposure to working with technology teams and solving operational issues using technology.Contract Type:6 months Internship program See Less
About Company

Come build the future with us
Amazon.com was launched in 1995 with the mission “to be Earth’s most customer-centric company.” What does this mean? It's simple. We're a company that obsesses over our customers. Our actions, goals, projects, programs and inventions begin and end with the customer top of mind. In other words, we start with the customer and work backwards. When we hit on something that is really working for customers, we double-down on it with hopes to turn it into an even bigger success. 

 

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

 

We strive to have a positive impact on customers, employees, small businesses, the economy, and communities where we’re located. 

 

Amazonians are smart, passionate builders with different backgrounds and goals, who share a common desire to always innovate on behal

...  See More

Come build the future with us
Amazon.com was launched in 1995 with the mission “to be Earth’s most customer-centric company.” What does this mean? It's simple. We're a company that obsesses over our customers. Our actions, goals, projects, programs and inventions begin and end with the customer top of mind. In other words, we start with the customer and work backwards. When we hit on something that is really working for customers, we double-down on it with hopes to turn it into an even bigger success. 

 

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

 

We strive to have a positive impact on customers, employees, small businesses, the economy, and communities where we’re located. 

 

Amazonians are smart, passionate builders with different backgrounds and goals, who share a common desire to always innovate on behalf of our customers.

 

This is what unites Amazonians across teams and geographies as we strive to delight our customers and make their lives easier, one innovative product, service, and idea at a time.

 

The scope and scale of our mission drives us to seek diverse perspectives, be resourceful, and navigate through ambiguity. See Less