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Job id : 34520

Lead Software Engineer

Lead Software Engineer

  Chennai
   Freshworks        Chennai
  4 years ago   

JOB ID:34520

Job details

Job Type

  Full Time

Functional Area

RnD/Engineering,Software Development

Industry

IT-Software/Software Services

Education

B.Tech/B.E-Computers Science

Experience Required

  6 - 9 Yrs

Key Skills Required

  Ruby on Rails, Java, Go Lang, Software development Lifecycle, SaaS, Problem Solving, Hands-on Training

Other Skills Required

 

Job Description

About the RoleAs a Lead Software Engineer, you will work to ensure that each of Freshworks products works seamlessly at scale and also builds
features that inspire customer happiness. You will work with a team of highly talented engineers who swear by the coded script. In this
role, your capacity to align and lead a team to build whatever it takes to delight our customers will shine through.

Responsibilities:
As a Lead Software Engineer you will design and implement multi-tier (DB, services, and web) software applications, and document,
test, fix and enhance systems when needed. In your agile team, you will closely work with engineers, architects, managers, design,
QA and operations teams, and create solutions that meet business requirements. You will spend most of your time developing clean
code with limited abstraction. In this role, you will also lead and mentor team members across functions. You will also implement and
support compliance with Freshworks compliance and information security ...  See More
About the RoleAs a Lead Software Engineer, you will work to ensure that each of Freshworks products works seamlessly at scale and also builds
features that inspire customer happiness. You will work with a team of highly talented engineers who swear by the coded script. In this
role, your capacity to align and lead a team to build whatever it takes to delight our customers will shine through.

Responsibilities:
As a Lead Software Engineer you will design and implement multi-tier (DB, services, and web) software applications, and document,
test, fix and enhance systems when needed. In your agile team, you will closely work with engineers, architects, managers, design,
QA and operations teams, and create solutions that meet business requirements. You will spend most of your time developing clean
code with limited abstraction. In this role, you will also lead and mentor team members across functions. You will also implement and
support compliance with Freshworks compliance and information security processes.
QUALIFICATIONSAdvanced understanding of OOPS
- Knowledge of SDL (Software development Lifecycle)
- Experience of working in an Agile environment
- Good at Code review and design review
- Ability to design for scale and Performance
- Solid problem-solving skills
- Experience with hands-on programming
- Expertise in data structures and algorithms
- A background in Engineering with sound oral and written communication skills

Experience/Desired Skills (but not all required):
- Degree in Computer Science or equivalent practical experience
- Experience with large-scale systems
- Intermediate knowledge of Ruby on Rails/Java/Go Lang
- Prior experience with AWS
- Experience with open-source projects
- Experience troubleshooting in a SaaS environment with an assertive deployment schedule
- Experience in leading engineering team
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About Company

Freshworks makes business software people love to use. Purpose-built for IT, customer support, sales, and marketing teams, our products empower the people who power business. Freshworks is fast to onboard, priced affordably, built to delight, yet powerful enough to deliver critical business outcomes. Founded in Chennai, India, in 2010 and now headquartered in San Mateo, California, Freshworks has a global team operating from 13 locations worldwide to serve more than 65,000 companies -- from startups and SMBs to large enterprises – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).

Freshworks’ cloud-based software suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.

Freshworks is featured in global nationa

...  See More

Freshworks makes business software people love to use. Purpose-built for IT, customer support, sales, and marketing teams, our products empower the people who power business. Freshworks is fast to onboard, priced affordably, built to delight, yet powerful enough to deliver critical business outcomes. Founded in Chennai, India, in 2010 and now headquartered in San Mateo, California, Freshworks has a global team operating from 13 locations worldwide to serve more than 65,000 companies -- from startups and SMBs to large enterprises – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).

Freshworks’ cloud-based software suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.

Freshworks is featured in global national press, including CNBC, Forbes, Fortune, and Bloomberg, and has been recognized as BuiltIn’s ‘Best Place to Work’ in San Francisco and Denver for the last three years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price, and Best Relationship. See Less