Job id : 44285
Implementation Consultant
Implementation Consultant
Mumbai
2 years ago
JOB ID:44285
Job details
Job Type
Full Time
Functional Area
Sales/Business Development/Client Servicing
Industry
IT-Software/Software Services
Education
Not Specified
Experience Required
4 - 7 Yrs
Salary
8 - 10 Lakhs
Key Skills Required
saas, ats, rms, hrms, implementation skills, information gathering, project delivery, project management
Other Skills Required
Languages
English
Job Description
Implementation Manager/Consultant will be responsible for and lead the company’s implementation and configuration of RippleHire software for enterprise customers. The consultant will be a high energy, “figure-it-out” individual that will follow the implementation methodology to deliver projects on time and on budget with maximum customer satisfaction.The consultant will be responsible for successfully establishing functional relationships with customers and delivering exceptional service in a timely manner. This role is also accountable for delivering services to our clients in the execution and delivery of other existing projects.Essential Duties and Responsibilities include the following. Other duties may be assigned.Conduct discoveryworkshops with customer by identifying the customer’s current process and future state needs.
Create and manage project plan in co-operation with customer’s internal project manager
Participate in weekly customer project team meetings, maintaining... See More
Create and manage project plan in co-operation with customer’s internal project manager
Participate in weekly customer project team meetings, maintaining... See More
Implementation Manager/Consultant will be responsible for and lead the company’s implementation and configuration of RippleHire software for enterprise customers. The consultant will be a high energy, “figure-it-out” individual that will follow the implementation methodology to deliver projects on time and on budget with maximum customer satisfaction.The consultant will be responsible for successfully establishing functional relationships with customers and delivering exceptional service in a timely manner. This role is also accountable for delivering services to our clients in the execution and delivery of other existing projects.Essential Duties and Responsibilities include the following. Other duties may be assigned.Conduct discoveryworkshops with customer by identifying the customer’s current process and future state needs.
Create and manage project plan in co-operation with customer’s internal project manager
Participate in weekly customer project team meetings, maintaining “action items” lists
Provide best-practice guidance on customer processes
Configure application to meet customer needs
Document and track customer product enhancement requests andchallenges
Bring in additional consultants and technical resources as necessary
Provide train-the-trainer, administrative, and reporting training to the customer
Manage the relationship with the customer and beRippleHire's primary “face” to the customer throughout the implementation process
Document customer business needs, implemented/configured processes, and any unresolved open action-items; deliver this documentation to Customer Success unit
Master and maintain detailed knowledge of RippleHire'sproduct-suite configuration options
Complete implementation projects within the time allotted, with high levels of customer success from the business process, and with high levels of customer delight.
Skills
QUALIFICATIONS AND COMPETENCIESTo perform the job successfully, an individual should possess the following qualifications and core competencies.Must have completed at least one end-to-end implementation lifecycle of a recruiting ATS platform in the capacity of Implementation Manager/Consultant
Knowledge of recruitment lifecycle
Excellent presentation skills
Excellent oral and written communication skills
Exceptional project management skills
Proficiency in Microsoft Word, Excel, PowerPoint
Ability to travel as needed (For the post COVID era.)
Ability to learn technology quickly through instruction and self-training
EDUCATION AND EXPERIENCEDegree in computer science, information systems or a related field of its equivalent.
Experience in implementing any Employee referral /Applicant Tracking Systems software (Taleo, Kenexa, Success Factors, Cornerstone, SAP, PeopleSoft, or other applicant tracking systems)
Good experience in software integrations within or for a Human Resource department
Experience with managing the quality assurance processes for software implementations See Less
Create and manage project plan in co-operation with customer’s internal project manager
Participate in weekly customer project team meetings, maintaining “action items” lists
Provide best-practice guidance on customer processes
Configure application to meet customer needs
Document and track customer product enhancement requests andchallenges
Bring in additional consultants and technical resources as necessary
Provide train-the-trainer, administrative, and reporting training to the customer
Manage the relationship with the customer and beRippleHire's primary “face” to the customer throughout the implementation process
Document customer business needs, implemented/configured processes, and any unresolved open action-items; deliver this documentation to Customer Success unit
Master and maintain detailed knowledge of RippleHire'sproduct-suite configuration options
Complete implementation projects within the time allotted, with high levels of customer success from the business process, and with high levels of customer delight.
Skills
QUALIFICATIONS AND COMPETENCIESTo perform the job successfully, an individual should possess the following qualifications and core competencies.Must have completed at least one end-to-end implementation lifecycle of a recruiting ATS platform in the capacity of Implementation Manager/Consultant
Knowledge of recruitment lifecycle
Excellent presentation skills
Excellent oral and written communication skills
Exceptional project management skills
Proficiency in Microsoft Word, Excel, PowerPoint
Ability to travel as needed (For the post COVID era.)
Ability to learn technology quickly through instruction and self-training
EDUCATION AND EXPERIENCEDegree in computer science, information systems or a related field of its equivalent.
Experience in implementing any Employee referral /Applicant Tracking Systems software (Taleo, Kenexa, Success Factors, Cornerstone, SAP, PeopleSoft, or other applicant tracking systems)
Good experience in software integrations within or for a Human Resource department
Experience with managing the quality assurance processes for software implementations See Less
Additional Information
Travel RequiredAbout Company
We are a Saas based IT product company.We help companies hire top talent using their existing workforce. We are the market leader in employee referral software. We serve over 3 lakh + users in 15 countries.
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