Functional Specialist – PLM Accessibility
Functional Specialist – PLM Accessibility
Bangalore / Bengaluru
3 years ago
JOB ID:35532
Job Type
Full Time
Functional Area
RnD/Engineering
Industry
Hotels/Restaurants/Airlines/Travel
Education
Not Specified
Experience Required
2 - 5 Yrs
Key Skills Required
Linux operations, SQL, KPI implementation
Other Skills Required
Job Description
Description:
Functional Accessibility Specialist is responsible in term on Access management for Applications managed
by PLM Accessibility team.
He/she should be able to analyze and resolve issues independently and work proactively to ensure the
maximum availability of the users in the application.
He/she will take part of the specifications for the takeover of new applications in term on access
management.
Team Spirit is requested.
Qualification & Experience
- Engineering graduate (preferably in Computer Science) with 2-5 years of experience in
engineering software applications support for end users.
- Ability to learn and master Airbus specific Functional Design (FuD) applications.
- Complex problem solving, ability to diagnose, reproduce & address application issues
- Good understanding of server architecture and Engineering applications.
- Working knowledge of SQL Databases.
- Working knowledge of Linux operations and commands
- Clear understanding on... See More
Description:
Functional Accessibility Specialist is responsible in term on Access management for Applications managed
by PLM Accessibility team.
He/she should be able to analyze and resolve issues independently and work proactively to ensure the
maximum availability of the users in the application.
He/she will take part of the specifications for the takeover of new applications in term on access
management.
Team Spirit is requested.
Qualification & Experience
- Engineering graduate (preferably in Computer Science) with 2-5 years of experience in
engineering software applications support for end users.
- Ability to learn and master Airbus specific Functional Design (FuD) applications.
- Complex problem solving, ability to diagnose, reproduce & address application issues
- Good understanding of server architecture and Engineering applications.
- Working knowledge of SQL Databases.
- Working knowledge of Linux operations and commands
- Clear understanding on ITIL process.
- Good understanding on Incident management and knowledge management.
- Excellent communication and presentation skills
- Complex problem solving, ability to diagnose, reproduce & address application
o Knowledge of Semaphore ( Service Now) : Process & KPI
- Unix, FTS and SFS knowledge appreciated
- Product Lifecycle Management understanding appreciated
- Expertise on Excel appreciated ( Provide KPI quickly)Responsibilities
● His/her primary functions are knowledge of the Applications in term on Access Management and
the link with REACT application
o In the application :
▪ Global knowledge in terms of access management
▪ Documentation Creation or Update ( mainly dedicated to Operational team)
▪ Update of the structure if it is needed
▪ Project creationo For REACT ( Request End user Accessibility Common Tool)
▪ Knowledge of the global process (Integration, Workflow, Actors)
▪ Preparation for the integration of the applications in REACT ( New or Update)
● His/her functions also are incident / problem management, Major issues resolution, functional support & Continuous Service Improvements. End-to-end responsibility to assure
● Analyze and propose/implement to Improve incident resolution quality
● Perform incident categorization/classification & find out critical issues/most popular incidents and do root cause analysis
● Perform root cause analysis for critical incidents & trend analysis for proactive measures
● Write/Update knowledge management articles with incident analysis
● Raise and maintain the awareness and knowledge of Applications and related methods within the team organization.
● Contribute to continuous improvement initiatives on demand
● Excellent communication skills to work in a globally distributed team
● Develop good understanding on the End to End process in terms of Access management in Airbus
o STARLING
o UEANG Tool Process
o LDAP environment
o Link LDAP ApplicationsSuccess Metrics
Success will be measured in a variety of areas, including but not limited to
● Consistently ensure the on-time delivery and quality (first-time-right) by solving problems,
incidents and requests
● Good Knowledge about the applications managed by the team (REACT and Access Rights) and
good knowledge transfer to the operational accessibility team.
● Achieve customer satisfaction See Less
Airbus is a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a worldwide scale.
Hindrances With over 125,000 employees and as the largest aeronautics and space company in Europe and a worldwide leader, Airbus is at the forefront of the aviation industry. We build the most innovative commercial aircraft and consistently capture about half of all commercial airliner orders. Thanks to our deep understanding of changing market needs, customer focus and technological innovation, we offer products that connect people and places via air and space.
Airbus shares a long-standing relationship of collaboration and symbiotic growth with India. For more than 50 years, technology and know-how from the company have catalysed the growth of India’s civil aviation sector and supported the modernisation of its armed forces. The company has set-up design, engineering and research facilities in India to leverage the gifted engineering tal
... See MoreAirbus is a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a worldwide scale.
Hindrances With over 125,000 employees and as the largest aeronautics and space company in Europe and a worldwide leader, Airbus is at the forefront of the aviation industry. We build the most innovative commercial aircraft and consistently capture about half of all commercial airliner orders. Thanks to our deep understanding of changing market needs, customer focus and technological innovation, we offer products that connect people and places via air and space.
Airbus shares a long-standing relationship of collaboration and symbiotic growth with India. For more than 50 years, technology and know-how from the company have catalysed the growth of India’s civil aviation sector and supported the modernisation of its armed forces. The company has set-up design, engineering and research facilities in India to leverage the gifted engineering talent pool in the country.
Today, every Airbus commercial aircraft that is built incorporates parts or technology that are developed in India. With the signing of the contract for 56 C295 aircraft for the replacement of the India Air Force’s Avro fleet, Airbus looks forward to establishing itself as a reliable partner to the Indian armed forces. Airbus has extensive experience working with the Indian Space Research Organisation (ISRO) as well as its commercial arm Antrix/ NSIL. The company continues to deliver products and services for Indian Space Programmes and is always looking for the right opportunities to deepen the collaborative relationship with the Department of Space as well as Indian industry.
The company runs training centres in India that are a part of the Airbus worldwide training network. And also launched Asia’s first fully-owned flight and maintenance training centre for commercial aircraft in the National Capital Region (NCR) of Delhi in 2019. The same year, Airbus inaugurated a nature-inspired, state-of-the-art Information Management (IM) Centre in Bengaluru to help advance the group’s fast-expanding technology and digital capabilities across its global operations.
Airbus believes that contributing to the well-being of the communities in which it works is an ethical imperative. In India, the company is working with local communities to create shared value in areas such as environmental protection, education and healthcare.
Airbus is proud to be an equal opportunity employer and is committed to create an inclusive and diverse work environment. Airbus selects job applicants on the basis of suitability for the job, and irrespective of gender, marital status, age, sexual orientation, gender identity or expression, nationality, religion, ethnicity or different abled/ (dis)ability. See Less
