Applied Successfully!
Thank you for applying on this job post, We will get back to you shortly, Meanwhile start browsing our other jobs
Job id : 42360

Customer Support Associate

Customer Support Associate

  Any
   LawSikho        Any
  2 years ago      58 Applied

JOB ID:42360

Job details

Job Type

  Full Time

Functional Area

Computer Operator/Data Entry

Industry

Education/Teaching/Training

Education

Not Specified

Experience Required

  1 - 3 Yrs

Salary

  1.5 - 2 Lakhs

Key Skills Required

  system administration, close attention to detail

Other Skills Required

 

Languages

English,Hindi

Job Description

The person will be reporting to the Systems Manager. The day will include uploading of videos, formatting and uploading documents or sending emails to users. You will be mentored by the team manager.
Responsibilities and Duties:
Formatting chapters according to the stylesheet of LawSikho.
Uploading these chapters on LMS and notification to be shared on the WhatsApp groups.
Each Diploma and Executive Certificate course has live classes, these classes are required to be edited and uploaded on our portal.
Uploading these classes on LMS and notification to be shared on the WhatsApp group.
Creating id and access for new team members.
Creating trackers for courses
Providing course access to our new/old students.
Helping students with their technical queries related to the learning management system.
Sending emails or creation of Automations via our web-based softwares.
All our Diploma and Executive Certificate courses run on a batch basis. Every 45 days a new batch is started.
Creating a new bundle every...  See More
The person will be reporting to the Systems Manager. The day will include uploading of videos, formatting and uploading documents or sending emails to users. You will be mentored by the team manager.
Responsibilities and Duties:
Formatting chapters according to the stylesheet of LawSikho.
Uploading these chapters on LMS and notification to be shared on the WhatsApp groups.
Each Diploma and Executive Certificate course has live classes, these classes are required to be edited and uploaded on our portal.
Uploading these classes on LMS and notification to be shared on the WhatsApp group.
Creating id and access for new team members.
Creating trackers for courses
Providing course access to our new/old students.
Helping students with their technical queries related to the learning management system.
Sending emails or creation of Automations via our web-based softwares.
All our Diploma and Executive Certificate courses run on a batch basis. Every 45 days a new batch is started.
Creating a new bundle every 45 days for all the newly started batches.
Compiling hard copies for the courses and managing the dispatch of the same
Uploading MCQs for various courses
Qualifications:
Graduate/Undergraduate
Should be adept in EnglishShould have a laptopShould be comfortable working with Google Docs, Google Sheets and Managing pdfs (should be willing to learn)Please send through the applications to komal@ipleaders.in and vijay@ipleaders.in. See Less
Additional Information
Flexibility Provided
Extended Working Hours
About Company

LawSikho (a product of Addictive Learning Technology Private Limited) is India’s leading online education company that creates advanced and practical legal courses and customized training programs catering to lawyers, leading businesses and universities.

Our courses portal lawsikho.com offers premium legal courses to lawyers and business executives who require professional quality practical legal training that enable them to perform specific legal work as opposed to generic legal courses that espouse on mere theory, statutes and case law. Our methodology has found favour with the market, and we have emerged as the undisputed premium and most popular legal education platform in India.

We have also provided customised online and in-workshop training at Mahindra & Mahindra, CII, Federation of Indian Export Organizations, JCB, Feedback Infrastructure, Samsung India, Microsoft India, IIT Kharagpur, Jerome Merchant + Partners, etc.

We are a young and dynamic company, looking to shape the futu

...  See More

LawSikho (a product of Addictive Learning Technology Private Limited) is India’s leading online education company that creates advanced and practical legal courses and customized training programs catering to lawyers, leading businesses and universities.

Our courses portal lawsikho.com offers premium legal courses to lawyers and business executives who require professional quality practical legal training that enable them to perform specific legal work as opposed to generic legal courses that espouse on mere theory, statutes and case law. Our methodology has found favour with the market, and we have emerged as the undisputed premium and most popular legal education platform in India.

We have also provided customised online and in-workshop training at Mahindra & Mahindra, CII, Federation of Indian Export Organizations, JCB, Feedback Infrastructure, Samsung India, Microsoft India, IIT Kharagpur, Jerome Merchant + Partners, etc.

We are a young and dynamic company, looking to shape the future of legal education and lead the revolution from the front. We also run the iPleader's blog, one of the largest legal blogs in the world with a viewership of 10 million people annually.

LawSikho was launched in September 2017. See Less