Job id : 35181
Customer Service Represtative
Customer Service Represtative
Faridabad
4 years ago
JOB ID:35181
Job details
Job Type
Part Time
Functional Area
Customer Service/ Telecalling/ Back Office Operations
Industry
BPO/ITES/Call Centers
Education
B.A-Pass course
Experience Required
1 - 5 Yrs
Salary
2.5 - 3
Key Skills Required
Customer Service
Other Skills Required
Languages
English
Job Description
Answer incoming calls and respond to customer’s emails· Management and resolve customer complaints· Sell products and place customer orders in the computer system· Identify and escalate issues to supervisors· Provide product and service information to customers· Research required information using available resources· Research, identify, and resolve customer complaints using applicable software· Process orders, forms, and application· Route calls to appropriate resources· Document all call information according to standard operating procedures· Recognize, document, and alert the management team of trends in customer calls· Follow up customer calls where necessary... See More
Answer incoming calls and respond to customer’s emails· Management and resolve customer complaints· Sell products and place customer orders in the computer system· Identify and escalate issues to supervisors· Provide product and service information to customers· Research required information using available resources· Research, identify, and resolve customer complaints using applicable software· Process orders, forms, and application· Route calls to appropriate resources· Document all call information according to standard operating procedures· Recognize, document, and alert the management team of trends in customer calls· Follow up customer calls where necessary See Less
Additional Information
Cab Facility Provided
Flexibility Provided
Shift TimingsAbout Company
Entrenched in 2016, Server Center was developed out of the need to meet the modern day requirements of the digital business world. We provide comprehensive services such as web development, website design, lead generation, digital marketing, etc., which are the essential ingredients for the growth of your business.Our approach is driven by the zeal to produce the maximum possible output in short span of time. Our expert think tanks have formed such a flexible structure that customers can use our in-house expertise to make instant modifications to their system. Unlike the other service providers, we provide real time solution for application and software development, time saved is money saved. Our core foundation is to provide the result-oriented cutting edge technological solutions to our customers at inexpensive prices. We have a global acclamation with our loyal customers located across the world. We have a corporate presence in Alberta, Toronto, Calgary, Canada and New Delhi, India.... See More
Entrenched in 2016, Server Center was developed out of the need to meet the modern day requirements of the digital business world. We provide comprehensive services such as web development, website design, lead generation, digital marketing, etc., which are the essential ingredients for the growth of your business.Our approach is driven by the zeal to produce the maximum possible output in short span of time. Our expert think tanks have formed such a flexible structure that customers can use our in-house expertise to make instant modifications to their system. Unlike the other service providers, we provide real time solution for application and software development, time saved is money saved. Our core foundation is to provide the result-oriented cutting edge technological solutions to our customers at inexpensive prices. We have a global acclamation with our loyal customers located across the world. We have a corporate presence in Alberta, Toronto, Calgary, Canada and New Delhi, India. Server Center is a subsidiary of VOIS Inc., which is an industry pioneer in telecommunications and IT services. See Less
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