Job Description

Greetings from Amazon!!!

We are currently hiring for Customer Service Associates (Full-time/Fixed term contract) for Work from Office roles in Pune for Voice & Non Voice profiles.

Please note that candidates who are currently living in Pune can only apply for the requirement in Pune.

Interested candidates can apply on the "Jobs for Her" portal for the respective role and our team will contact you further to schedule your interview with us.

Job Description - Customer Service Role

The job of a Customer Service Associate involves communicating with the customers through different mediums (Email/Chat/Phone) by utilizing a variety of software tools to navigate customer accounts, review policies & communicate effective solutions.

Eligibility

· Candidates must possess excellent English written & verbal communication skills.

· We are looking for candidates with good comprehension & problem solving skills.

· Candidates should be flexible to work in 24x7 environment.

· Candidates must be familiar with MS Office & Internet explorer. Should also have good typing skills.

· Education qualification required is minimum 10+2 for this role.


Compensation details - 1.87- 3 Lakh p.a. (Work from Office)

Additional benefits

Transport Allowance
Meal Card
Overtime Allowance (If applicable)
Night Shift Allowance (If applicable)
Medical Insurance covered
For contractual employees apart from the above benefits, they will be given an assignment bonus

Please carry updated Resume, Govt Id proof & passport size photograph when you are called for the face to face interview.

We are looking for candidates who can join us immediately.

Please note that candidates who appeared for interview in last 90 days are not eligible.
Candidates pursuing full time education/course are not eligible.


Please ignore this email if you are not interested in the role.

Regards,

Gargi Banerjee

Job Type
  • Full Time
  • Full Time
  • Work From Home
  • Work From Home

Functional Area

Customer Service/ Telecalling/ Back Office Operations

Industry

BPO/ITES/Call Centers

Education Required

Not specified

Experience Required

1-2 years

Skills Required

Excellent communication skills, flexible to work in shifts

Language

English