Job Description

Customer Onboarding Associate

AapkaPainter offers an opportunity for a fast paced career filled with learning and growth in a vibrant and challenging environment. We are looking for a customer onboarding associate, a trusted advisor to ensure customer requests are addressed, boost response rates and own the beginning of a positive and potential relationship with customer.

Responsibilities :

  • Assess the client requirements and address queries
  • Schedule customer site inspection and visit with site engineers
  • Own the introduction path for new incoming requests
  • Capture all communication with prospects into CRM tool for further analysis and reporting
  • Build steady pipeline of sales visits from requests received
  • Ensure all incoming requests are addressed on time


Key performance metrics :

  • Successful sales visits scheduled
  • Response Time
  • Zero pending tasks

Desired Skills and Experience :

  • Excellent communication and interpersonal skills
  • Proactiveness to take swift actions
  • Multilingual Proficiency in English, Hindi, Kannada/Telugu (preferred)
  • Persistent and results-oriented
  • Strong decision-making skills
  • Ability to quickly learn technicalities of products and solutions offered
  • Willingness to work in a fast paced environment / start-up mindset
  • Extremely hard-working and committed to the cause and vision of AapkaPainter

Additional Information

Job Type
  • Full Time
  • Full Time
  • Work From Home
  • Work From Home

Functional Area

Sales/Business Development/Client Servicing,Customer Service/ Telecalling/ Back Office Operations

Industry

Internet/E-Commerce/Startups

Education Required

Not specified

Experience Required

1-7 years

Skills Required

Communication Skills, Multilingual, Multi Tasking, Driven By Results, CRM

Language

English, Hindi, Kannada, Telugu, Marathi, Tamil

Salary

2 - 2.5 Lakhs