Job id : 29639
Customer Care Executive - Day Shift Job.
Customer Care Executive - Day Shift Job.
Client of
Ziphertech
Mumbai / Navi Mumbai
5 years ago
13 Applied
JOB ID:29639
Job details
Job Type
Full Time
Functional Area
Customer Service/ Telecalling/ Back Office Operations
Industry
BPO/ITES/Call Centers
Education
Not Specified
Experience Required
0 - 3 Yrs
Salary
1.5 - 2
Key Skills Required
Art History
Other Skills Required
Languages
English
Job Description
Job Description:
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.
Responsibilities and Duties
- Attracts potential customers by answering product and service questions; suggesting inf
Job Description:
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.
Responsibilities and Duties
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.
Required Experience, Skills and Qualifications
Requirements
BCOM, BBA, BMS, BFS, MCOM Freshers Jobs for Banking Process- Walkin Interview
12th pass and HSC also may apply
Freshers and experienced may apply
Benefits
Call or whatsapp Aakash Kadam (HR) 8652359354
See LessAdditional Information
About Company
<p>Ziphertech is a skills training and Education Company focused on creating social impact through its unique offerings. As our economy swings in to an inflection point, the demand for educated and skilled professionals is on all time high. The gap between demand and supply of trained and skilled manpower across different streams and functions has triggered aspirations amongst many corporate to enter the skilling area and create ecosystems which can be scalable and sustainable in the years to come.</p>
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