Job id : 44281
Cluster Manager
Cluster Manager
Durgapur
2 years ago
JOB ID:44281
Job details
Job Type
Full Time
Functional Area
Sales/Business Development/Client Servicing
Industry
Banking/Financial Services/Insurance
Education
Not Specified
Experience Required
4 - 7 Yrs
Salary
5 - 6 Lakhs
Key Skills Required
team building, business acumen, bancassurance, strategic planning
Other Skills Required
Languages
English,Hindi,Bengali
Job Description
Business- Life Insurance
Unit- Aditya Birla Sun Life Insurance Company Ltd
Location- Durgapur
Title of the job - Cluster Manager - HDFC Bank Relationship- Branch Banking
Reports to: Senior Circle Relationship Head1) Job Purpose
To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter.2) Dimensions
What are the areas (in quantitative terms) the job has an impact on?
Remarks-
1) Manpower (Nos.)- 10-11 depending Branch Spread2) Business Impact
a.Target - (Individual -Annualized Premium (AVG)– 5-10 Cr
Complete accountability of the Sales Target of the Vertical which has a direct impact on the R... See More
Unit- Aditya Birla Sun Life Insurance Company Ltd
Location- Durgapur
Title of the job - Cluster Manager - HDFC Bank Relationship- Branch Banking
Reports to: Senior Circle Relationship Head1) Job Purpose
To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter.2) Dimensions
What are the areas (in quantitative terms) the job has an impact on?
Remarks-
1) Manpower (Nos.)- 10-11 depending Branch Spread2) Business Impact
a.Target - (Individual -Annualized Premium (AVG)– 5-10 Cr
Complete accountability of the Sales Target of the Vertical which has a direct impact on the R... See More
Business- Life Insurance
Unit- Aditya Birla Sun Life Insurance Company Ltd
Location- Durgapur
Title of the job - Cluster Manager - HDFC Bank Relationship- Branch Banking
Reports to: Senior Circle Relationship Head1) Job Purpose
To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter.2) Dimensions
What are the areas (in quantitative terms) the job has an impact on?
Remarks-
1) Manpower (Nos.)- 10-11 depending Branch Spread2) Business Impact
a.Target - (Individual -Annualized Premium (AVG)– 5-10 Cr
Complete accountability of the Sales Target of the Vertical which has a direct impact on the Relationship’s top-line target.
b.Customer Complaints- 0 Customer Complaints
At HDFC Customer Complaints are critical and hence every vertical head will look personally
c.Persistency- 80% Premium Persistency; 80% Policy Persistency
Drive 13 month Rolling Premium Persistency3) Job Context & Major Challenges
(What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone?)
Key Challenges for the role –· Market Volatility as BSLI predominantly sell unit linked policies· High dependency on HDFC Branch Banking Model in Open Architecture who may have their own priorities so alignment is the key.· Balancing between the process requirement and expectations of the Channel partners4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)
Accountability-a) Achieve Targets (Premium & Revenue) in order to contribute in overall growth of the company
Supporting Actions
1. Continuous interaction with the channel partners ( Multiple Branch Heads of the Bank)2. Mapping all the key decision makers and ensuring that the same information is shared with the RH/ZH3. Aggressively downloading all the RnR activities running by the organisation.4. Create Innovative ways to have Branch Activities to increase the customer penetrationb) Executes smooth function of the sales and other processes in order to maximise business potential.
1. Communicate any process change or change in any rules and regulations by the help of different training module.2. Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks
c) Relationship Management: Open Architecture
1. To Handle Bank customers requirements with the best services and products ranges2. To be equipped with insurance and Bank Products knowledge3. To manage the relationship at all the levels to have the desire out-puts.
d) Building new business opportunities within the allocated area/relationships in order to maximise the productivity / Top Line
1. Identify innovative methods working with the relationship to enhance penetration of the database2. FLS Review Mechanism to have 40% Activation with 2 Case / Active @ 50K ATS to be focused3. Ensure Product Mix - Trad 50% : ULIP 40% : Term 10%4. 15% Business More than TATA Provide inputs for new products & Sales Pitch, basis an in-depth understanding of Channel needs5. Identify training needs for the in-house and channel partner teame) Execute the right method of business acquisition in order get the profitable mix for the organisation1. Scrutinise the business on regular basis and give the relevant information to superiors2. Interact with the customers through welcome calls
f) Achieve Persistency targets as per the company norms so that renewals take place on time1. Communicate with customers and2. resolve queries as and when required to ensure that renewal takes place on time5) Direct Reports: 4-5 Direct reports. Direct reports will be the ROs
6) Relationships (If Applicable)
Internal-Support Executive’s
Frequency- Daily
Nature-To Log-in and receipting Policies.Internal- Trainers
Frequency-Monthly
Nature-For arranging trainings for the team as well as for the relationships.Internal- HR
Frequency-As and When Required
Nature-Mainly recruitments and man power related issues.Internal- Issuance Coordinator
Frequency- Daily
Nature-To Ensure the policies are Issued on time.Internal- Client Service
Frequency-As and When Required
Nature-Service related issues.
External-Relationship
Frequency-Daily
Nature-Business Development and to ensure the smooth sailing See Less
Unit- Aditya Birla Sun Life Insurance Company Ltd
Location- Durgapur
Title of the job - Cluster Manager - HDFC Bank Relationship- Branch Banking
Reports to: Senior Circle Relationship Head1) Job Purpose
To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter.2) Dimensions
What are the areas (in quantitative terms) the job has an impact on?
Remarks-
1) Manpower (Nos.)- 10-11 depending Branch Spread2) Business Impact
a.Target - (Individual -Annualized Premium (AVG)– 5-10 Cr
Complete accountability of the Sales Target of the Vertical which has a direct impact on the Relationship’s top-line target.
b.Customer Complaints- 0 Customer Complaints
At HDFC Customer Complaints are critical and hence every vertical head will look personally
c.Persistency- 80% Premium Persistency; 80% Policy Persistency
Drive 13 month Rolling Premium Persistency3) Job Context & Major Challenges
(What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone?)
Key Challenges for the role –· Market Volatility as BSLI predominantly sell unit linked policies· High dependency on HDFC Branch Banking Model in Open Architecture who may have their own priorities so alignment is the key.· Balancing between the process requirement and expectations of the Channel partners4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)
Accountability-a) Achieve Targets (Premium & Revenue) in order to contribute in overall growth of the company
Supporting Actions
1. Continuous interaction with the channel partners ( Multiple Branch Heads of the Bank)2. Mapping all the key decision makers and ensuring that the same information is shared with the RH/ZH3. Aggressively downloading all the RnR activities running by the organisation.4. Create Innovative ways to have Branch Activities to increase the customer penetrationb) Executes smooth function of the sales and other processes in order to maximise business potential.
1. Communicate any process change or change in any rules and regulations by the help of different training module.2. Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks
c) Relationship Management: Open Architecture
1. To Handle Bank customers requirements with the best services and products ranges2. To be equipped with insurance and Bank Products knowledge3. To manage the relationship at all the levels to have the desire out-puts.
d) Building new business opportunities within the allocated area/relationships in order to maximise the productivity / Top Line
1. Identify innovative methods working with the relationship to enhance penetration of the database2. FLS Review Mechanism to have 40% Activation with 2 Case / Active @ 50K ATS to be focused3. Ensure Product Mix - Trad 50% : ULIP 40% : Term 10%4. 15% Business More than TATA Provide inputs for new products & Sales Pitch, basis an in-depth understanding of Channel needs5. Identify training needs for the in-house and channel partner teame) Execute the right method of business acquisition in order get the profitable mix for the organisation1. Scrutinise the business on regular basis and give the relevant information to superiors2. Interact with the customers through welcome calls
f) Achieve Persistency targets as per the company norms so that renewals take place on time1. Communicate with customers and2. resolve queries as and when required to ensure that renewal takes place on time5) Direct Reports: 4-5 Direct reports. Direct reports will be the ROs
6) Relationships (If Applicable)
Internal-Support Executive’s
Frequency- Daily
Nature-To Log-in and receipting Policies.Internal- Trainers
Frequency-Monthly
Nature-For arranging trainings for the team as well as for the relationships.Internal- HR
Frequency-As and When Required
Nature-Mainly recruitments and man power related issues.Internal- Issuance Coordinator
Frequency- Daily
Nature-To Ensure the policies are Issued on time.Internal- Client Service
Frequency-As and When Required
Nature-Service related issues.
External-Relationship
Frequency-Daily
Nature-Business Development and to ensure the smooth sailing See Less
Additional Information
Travel RequiredAbout Company
Aditya Birla Capital Limited (ABCL) is the holding company for the financial services businesses of the Aditya Birla Group.
ABCL’s subsidiaries have a strong presence across Protecting, Investing and Financing solutions, ABCL is a universal financial solutions group catering to diverse needs of its customers across their life stages. Powered by more than 20,000 employees, the subsidiaries of ABCL have a nationwide reach with 850+ branches and more than 2,00,000 agents / channel partners and several bank partners.
Aditya Birla Capital Limited is a part of the Aditya Birla Group, a US$ 48.3 billion Indian multinational, in the league of Fortune 500. Anchored by an extraordinary force of over 120,000 employees, belonging to 42 nationalities, the Aditya Birla Group operates in 36 countries across the globe.
Heritage and History:
Originally incorporated in October 2007 under the Companies Act 1956, Aditya Birla Financial Services Private Limited received the certificate of re... See More
Heritage and History:
Originally incorporated in October 2007 under the Companies Act 1956, Aditya Birla Financial Services Private Limited received the certificate of re... See More
Aditya Birla Capital Limited (ABCL) is the holding company for the financial services businesses of the Aditya Birla Group.
ABCL’s subsidiaries have a strong presence across Protecting, Investing and Financing solutions, ABCL is a universal financial solutions group catering to diverse needs of its customers across their life stages. Powered by more than 20,000 employees, the subsidiaries of ABCL have a nationwide reach with 850+ branches and more than 2,00,000 agents / channel partners and several bank partners.
Aditya Birla Capital Limited is a part of the Aditya Birla Group, a US$ 48.3 billion Indian multinational, in the league of Fortune 500. Anchored by an extraordinary force of over 120,000 employees, belonging to 42 nationalities, the Aditya Birla Group operates in 36 countries across the globe.
Heritage and History:
Originally incorporated in October 2007 under the Companies Act 1956, Aditya Birla Financial Services Private Limited received the certificate of registration from the Reserve Bank of India in May 2009 to commence the business as non-deposit taking NBFC. In December 2014, the company was converted from a private limited company to a public limited company, and was renamed as ‘Aditya Birla Financial Services Limited’. During past one decade since its incorporation, the Company has come a long way to become one of the largest financial services players in India. Year 2017 marks a milestone, with the Company becoming a pure play listed holding company of all the financial services businesses of the Aditya Birla Group. To mark this new phase in its journey, and in line with its new unified brand identity, the Company was rechristened as ‘Aditya Birla Capital Limited’ in June 2017. The synopsis of its journey over past 12 years from 2007-2019 is as follows:
Heritage and History:
Originally incorporated in October 2007 under the Companies Act 1956, Aditya Birla Financial Services Private Limited received the certificate of registration from the Reserve Bank of India in May 2009 to commence the business as non-deposit taking NBFC. In December 2014, the company was converted from a private limited company to a public limited company, and was renamed as ‘Aditya Birla Financial Services Limited’. During past one decade since its incorporation, the Company has come a long way to become one of the largest financial services players in India. Year 2017 marks a milestone, with the Company becoming a pure play listed holding company of all the financial services businesses of the Aditya Birla Group. To mark this new phase in its journey, and in line with its new unified brand identity, the Company was rechristened as ‘Aditya Birla Capital Limited’ in June 2017. The synopsis of its journey over past 12 years from 2007-2019 is as follows:
- From 5 business lines to a well diversified portfolio of 13 business lines
- Aggregate AUM1 has grown to Rs. 3,000 billion
- Lending book (including Housing Finance) has grown to Rs. 601 billion
- Aggregate2 revenues have grown to Rs. 115 billion
- From Investment phase to aggregate2 earnings before tax of Rs. 12.9 billion
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