Sales/Business Development/Client Servicing
1 - 3 Yrs
2 - 2.5
Communication Skills,Negotiation,Sales,Client Acquisition,Relationship building,Computer & Smartphone Literacy,Business Development Skills
Communication and Collaboration Skills
Research & Strategic Skills
Analyse the competitive environment
Computer & Smartphone Literacy
Project Management Skills
Business Development Skills
CANDIDATE SHOULD HAVE EXPERIENCE / KNOWLEDGE OFB2B sales involve selling products or services from one business to another. This is a typical avenue for graduates.
Presenting the product or service favorably and in a structured professional way face-to-face.
B2C sales involve direct selling to the consumer or end user. Typical activities for sales executives generally include the below following points.
Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
Responding to incoming email and phone enquiries.
Acting as a contact between a company and its existing and potential markets.
Negotiating the terms of an agreement and closing sales.
Gathering market and customer information.
Representing their company at trade exhibitions, events and demonstrations.
Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer.
Recording sales and order information and sending copies to the sales office, or entering figures into a computer system.
Reviewing your own sales performance, aiming to meet or exceed targets.
Gaining a clear understanding of customers' businesses and requirements.
Making accurate, rapid cost calculations and providing customers with quotations.