Applied Successfully!
Thank you for applying on this job post, We will get back to you shortly, Meanwhile start browsing our other jobs
Job id : 31959

Back Office Executive

Back Office Executive

Client of

Ziphertech

  Mumbai / Navi Mumbai
   Client of Ziphertech        Mumbai / Navi Mumbai
  2 years ago      117 Applied

JOB ID:31959

Job details

Job Type

  Full Time

Functional Area

Customer Service/ Telecalling/ Back Office Operations

Industry

BPO/ITES/Call Centers

Education

Not Specified

Experience Required

  0 - 1 Yrs

Key Skills Required

  Typing, Communication Skills

Other Skills Required

 

Job Description

EMAIL SUPPORT EXECUTIVEOpen Positions - 120
Job Description:
Responsibilities and Duties

Responsible for providing Voice support for customers on pre- order sand post order service.
Performs work in accordance to standardized policies and procedures.Responsible for customer satisfaction through effective handling of customer problems.Work requires strong analytical ability to resolve complex issues in addition to effective Voice/written skillsRequired Experience, Skills and Qualifications
Knowledge of customer service principles and practices
Problem solving ability.Good typing speed (minimum 25 wpm with 90% accuracy)Customer service orientation.Spoken English communication (Mandatory)Willingness to work in shiftsAbout Company- Finance CompanyJOB LOCATION - VASHI, GhansoliGOOD COMMUNICATION SKILLS IS A MUSTWE DO NOT CHARGE ANY MONEY FOR INTERVIEW.RequirementsBCOM, BBA, BMS, BFS, MCOM Freshers Jobs for Banking Process- Walkin Interview12th passFreshers and experienced may apply...  See More
EMAIL SUPPORT EXECUTIVEOpen Positions - 120
Job Description:
Responsibilities and Duties

Responsible for providing Voice support for customers on pre- order sand post order service.
Performs work in accordance to standardized policies and procedures.Responsible for customer satisfaction through effective handling of customer problems.Work requires strong analytical ability to resolve complex issues in addition to effective Voice/written skillsRequired Experience, Skills and Qualifications
Knowledge of customer service principles and practices
Problem solving ability.Good typing speed (minimum 25 wpm with 90% accuracy)Customer service orientation.Spoken English communication (Mandatory)Willingness to work in shiftsAbout Company- Finance CompanyJOB LOCATION - VASHI, GhansoliGOOD COMMUNICATION SKILLS IS A MUSTWE DO NOT CHARGE ANY MONEY FOR INTERVIEW.RequirementsBCOM, BBA, BMS, BFS, MCOM Freshers Jobs for Banking Process- Walkin Interview12th passFreshers and experienced may apply See Less
About Company
<p>Ziphertech is a skills training and Education Company focused on creating social impact through its unique offerings. As our economy swings in to an inflection point, the demand for educated and skilled professionals is on all time high. The gap between demand and supply of trained and skilled manpower across different streams and functions has triggered aspirations amongst many corporate to enter the skilling area and create ecosystems which can be scalable and sustainable in the years to come.</p>