Job id : 36719
Account Manager - EN
  Bangalore / Bengaluru
   Amazon        Bangalore / Bengaluru
  2 months ago      161 Applied
Job details

Job Type

  Full Time

  Returnee Program

Functional Area

Sales/Business Development/Client Servicing

Industry

Internet/E-Commerce/Startups

Education

Not Specified

Experience Required

  5 - 10 Yrs

Skills Required

   Sales,Business Development,Microsoft Excel,PowerPoint

Job Description

Account Manager - EN

Sponsored Products and Sponsored Brands are cost-per-click (CPC) self-serve ad programs in the Amazon Advertising world. In support to the Amazon Advertising’s business, we at Ad Success Team (AST) are building a group of energetic and highly motivated Account Managers. As an Account Manager you will work with a portfolio of advertiser accounts and be responsible in helping them meet their advertising goals via opportunity identification and account optimization. Additionally, an Account Manager also gets the opportunity of driving innovations, testing pilots/internal tools, gathering & sharing insights with the internal product and engineering teams.
To be successful in this role, you will be expected to use your analytical skills, help the advertisers in growing their existing business and develop new business opportunities. You will carry business goals and will be measured on key metrics aligned to the sales and account management teams’ goals. You’ll need to be- technically savvy with an interest in online advertising, good with data, well organized, able to multitask, and possess excellent verbal and written communication skills. You’ll also need to be self-motivated to get on phone calls with advertisers to explain the optimization recommendations & the paths to resolution. Your commitment to the success of our advertising customers should be strong and you should have a proven record of exceeding on your goals.

Core responsibilities include:-
· Taking complete ownership for a portfolio of accounts – Standard and High Value advertisers
· Reviewing every account in the portfolio in complete detail to understand the current level of performance
· Engaging with advertisers/in-country Account Manager to understand their advertising goals and expectations from the program
· Leading kickoff calls with advertisers and drives discussion using a preset agenda, as and when necessary
· Flawlessly executing end-to-end ad optimization, liaising with key internal and external stakeholders
· Analyzing account performance against key metrics to identify, recommend and implement optimization solutions to increase efficiency and meet clients’ KPIs
· Analyzing data trends and creating keywords lists, bids and budget suggestions; gathering and analyzing data at account/campaign/industry level
· Monitoring and communicating campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns
· Working with Account Management, Sales & Marketing and Product teams to identify and solve issues blocking advertiser performance
· Preparing documents around best practices, SOPs and framework for innovations
· Identifying opportunities to improve Amazon Advertising’s product based on customer feedback, data analysis, and feature gaps with competitive products

Basic Qualifications:

· Bachelor’s or Post graduate Degree (MBA) degree in a business discipline
· Proven work experience of 5+ years in sales/marketing
· Must have managed global clients along with owning up their individual performance goals
· Superior verbal and written communication skills as demonstrated by experience
· Advanced computer literacy especially in Microsoft Office applications – Excel, Access, Word and PowerPoint
· Desire to work in a fast-paced, challenging environment
· Flexible to work in rotational shifts


Preferred Qualifications :
· MBA in Digital Advertising or other related Master's degree
· Experience in e-commerce or retail industry
· Passion for online advertising and a track record of delivering outstanding results
· Experience interpreting data and making business recommendations
· Demonstrated high attention to detail and proven ability to manage multiple, competing priorities simultaneously
· Experience in data analysis, either professional experience or through your education
· Google Ad Words / Bing Ads certification will be added benefit